Recent Posts

There For You When Disaster Strikes

1/21/2020 (Permalink)

If you own a business or manage your company's contractors, it is important to have a go to restoration company. Although some losses may be small enough to handle in-house, large losses can easily leave you feeling overwhelmed and in need of help. When and if something big occurs, you can take comfort in knowing there is a company waiting in the wings to help. Our technicians have a lot of commercial restoration experience and make it a priority to get you back up and running as quickly as possible. We are available day or night to emergency respond to any size loss that you may experience. Our crew will walk you through the restoration process and keep you informed so that you can rest easy knowing that we got you covered!

Winter Storms Have Arrived

12/20/2019 (Permalink)

Winter is here and it typically brings along a variety of concerns. One of which being nasty storms and the damage they can do to your home or business. Many people who have experienced storm damage in the past can attest to it being pretty costly. That is why it is important to take the time to make sure you are prepared for whatever may happen. Put together emergency kits and purchase extra food in case you are unable to leave your house for a couple days. Large snow storms can make travel treacherous. Insulate your pipes to help prevent frozen disasters. A pipe break has the ability to dump large quantities of water into your home in a short amount of time. Clean your gutters to prevent ice dams. This will also help prevent you from having to replace broken gutters every year. Also, have our number on speed dial. Should a disaster occur, time is of the essence to prevent further damage to your home or business. We are available 24/7 and will be there in your time of need.

SERVPRO of Holland/W. Ottawa County: 616-396-8180

Holiday Season Safety

11/18/2019 (Permalink)

The holidays are right around the corner, and that means that you are probably starting to put up some decorations. Although making your house look colorful and festive is fun, it comes along with its own set of dangers. Here are some ways to protect your family and home this holiday season:

  • Inspect electrical decorations for damage before use. Any damage can easily result in serious shock or fire.
  • Do not overload electrical outlets. Also, do not plug high-wattage appliances into power strips.
  • Never connect more than three strings of incandescent lights. More than that could blow a fuse and possible cause a fire.
  • Water your tree daily. Dry trees are a serious fire hazard.
  • Keep combustibles at least three feet from heat sources. A heat source too close to a decoration factor in half of home fires that began with decorations according to the NFPA.
  • Protect cords from damage.
  • Check decorations for certification label.
  • Stay in the kitchen when cooking. Unattended cooking equipment is the leading cause of home cooking fires according to the NFPA.
  • Turn off, unplug, and extinguish all decorations when going to sleep or leaving the house.

Follow these tips to help ensure that you have a safe holiday!

Preventing Frozen Pipes

11/4/2019 (Permalink)

Winter is approaching and that means that the possibility of experiencing a frozen pipe is on the rise. Each year, many homeowners in West Michigan fall victim to frozen pipes resulting in extensive water damage. The pipes that are the most at risk are those in unheated interior spaces such as basements, attics, and garages. Depending on how cold it gets, all pipes can be at risk of freezing. Here are some great tips to prevent frozen pipes:

- Purchase and apply pipe insulation.

- Open cabinets to allow warmer air to circulate around the plumbing.

- Let faucets drip. Running water helps prevent pipes from freezing.

- Keep the heat on at all times.

- Add insulation to attics, basements, and crawl spaces.

If you go away on a winter vacation, be sure to have somebody check in on your home regularly. A pipe break can happen at any moment and the longer it sits, the more damage is done. If you do experience a frozen pipe and do not know where it is or are unable to thaw it, call a licensed plumber.

Gutter Cleaning Tips

10/29/2019 (Permalink)

It is that time of the year again. Fall brings with it a variety of projects that need to get done. Those projects may include raking the yard, blowing out the underground sprinkling, winterizing the swimming pool, placing the plow sticks, and more. One project that should surely be on the list is cleaning your gutters. Having clean gutters heading into winter will help prevent your home from experiencing water damage from ice buildup. Here are some tips to get your gutters winter ready:

1. Safety first. Always make sure that you place the ladder on a sturdy surface. Ladders can easily shift on landscaping rocks and create a serious fall hazard.

2. Wear work clothes since cleaning gutters is a dirty job.

3. Use a small plastic scoop or shovel to remove debris from your gutters.

4. Spread a tarp underneath your workspace to collect the gun and protect your lawn and landscaping.

5. Once clean, use a garden hose to flush the gutters and downspouts of any remaining debris. This will also show you if you have any leaks.

6. Repair any portions of the gutters that are damaged.

Puffback Season

10/7/2019 (Permalink)

If you are a homeowner, you are probably familiar with puffbacks. A puffback occurs when a furnace or boiler does not ignite properly and allows oil or gas vapors to build up in the ignition chamber. When it finally ignites, this creates a puffback and can blow smoke throughout your home. There are a variety of different things that can cause a puffback:

  • A leak at or near the combustion chamber
  • A clogged exhaust or chimney
  • A cracked heat exchanger
  • Manually resetting the system too often when it fails to ignite
  • A damaged oil fuel nozzle
  • A clogged burner

The messiest form of puffbacks tend to be forced air, oil-fired heating systems. Oil creates more soot than gas, and the ductwork for the forced air system can spread that soot to every room in the home. If you experience a puffback, do not attempt to clean it yourself. Our technicians have the equipment and experience necessary to successfully clean your home without doing further damage.

Candle Safety

10/7/2019 (Permalink)

With the holidays rapidly approaching, many homeowners are starting to break out their favorite candles. Who doesn't enjoy a nice fall night with the smell of pumpkin spice in the air? Although candles are nice to have, they bring about fire concerns as well. Here are three primary safety tips for candles:

  1. Never leave a burning candle unattended.
  2. Never burn a candle on or near anything that might catch fire.
  3. Keep candles out of reach of children and pets.

If for any reason you have to leave the home, make sure that all candles are blown out before departing. A knocked over candle has the ability to easily start a house fire. Take caution when using candles and have a fun and safe holiday!

Emergency Ready Profile

10/7/2019 (Permalink)

If you own or manage a commercial facility, it is very important to know where your utility shutoffs are and who to call should something happen. In light of this, we offer a complimentary tool known as an Emergency Ready Profile. This is a free service where a representative from our franchise will come out and take pictures of your utility shutoffs, write down locations, collect vendor information, and more that will be housed in your own personalized online profile. This profile can be accessed by computer, smartphone, and even printed off. This tool is not only useful in organizing the important information about your facility should something happen, but can also be used as a training tool for new employees. This free service ensures that everything you need to know about your facility is at your fingertips. If you are interested in having one done for your facility, give us a call at:


Understanding The Process

9/9/2019 (Permalink)

If you have ever experienced a loss to your home or business, you know how worrisome it can be. Often then not, one of the first things you want to know is how the situation is going to get resolved. One of our main priorities is that our customers know and understand exactly what we are going to do to restore their home or business. Our technicians are trained to keep customers updated and answer any questions they may have. Since restoration can be a complex process, we want to ensure that our customers know exactly what we are doing and why we are doing it. If you experience a loss to your home or business, we are here to help! Your property will be in good hands.

Be Prepared

9/4/2019 (Permalink)

There is nothing more frustrating than experiencing a loss to your home or business and having no idea what to do. It is best to have a clear cut plan to help you make it through this difficult time. If you are a business owner, not being prepared for a loss could mean much more down time than if you were prepared. Ensure that those onsite know who your contractors are and who they need to call should something happen. If you are a homeowner, take extra steps to prevent a loss such as having a battery backup for your sump pump should you experience a power outage. We recommend to all of our customers to have a precise plan for what they will do should disaster strike.