Recent Posts

Ottawa County State Of Emergency

5/21/2020 (Permalink)

This spring has been especially bad when it comes to flooding. Most residents would agree that the water table had risen pretty dramatically last fall/early winter and never receded much. This resulted in minor rain storms producing some flooding. When bad storms hit, residents know that they are in for some issues. These rain storms over the last few weeks have left many homeowners and business owners with flooded property so bad that they cannot begin repairs until the water recedes. The county, recognizing the severity of the flooding, issued a local state of emergency. This allows officials to coordinate additional resources for their response. Residents are urged to take action to limit any flooding damage to their property. Anyone who has suffered flooding damage is asked to fill out a self reporting damage survey form online here.

Campfire Safety

4/23/2020 (Permalink)

The weather is finally warming up enough to make having a campfire enjoyable. Although most people enjoy having a fire on a nice cool evening, it also brings along a variety of dangers. We have worked many residential fire damage jobs over the years that were the result of people not taking proper precautions when having a fire. Between structural, soot, smoke, and possibly water damage, the restoration job can get costly very quick. It is very important to be cautious when having a fire. Here are some tips that could help you avoid a disaster:

  • Dig a pit away from overhanging branches
  • Clean a 10-foot area around the pit with dirt, removing anything that could catch fire
  • Keep a bucket of water and shovel nearby
  • Do not pull sticks out of the fire

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (616) 396-8180

Spring Storm Tips

4/23/2020 (Permalink)

Each year there tends to be at least a few spring thunderstorms that are pretty severe. After making it through a pretty uneventful winter, these storms can catch you by surprise. Here are some tips that can help you prepare for whatever mother nature sends your way:

  • Always have a battery powered radio on hand
  • Always have multiple flashlights and candles prepared for a power outage
  • When leaving on vacation, unplug appliances and other electronics other than lights that are on a timer
  • Stay indoors
  • If a major store is immanent, close shutters and board windows if possible
  • Keep an eye on large trees close to your home that could cause damage if they fall. Cut them back if necessary
  • Always have extra food and water on hand
  • Have a good shelter spot for very severe storms

There is no such thing as being too prepared for severe weather! 

Safety Is Key

4/16/2020 (Permalink)

If you are a business owner, one of your main priorities should be caring for the health and safety of both your employees and customers. During these uncertain times, we regularly have business owners reach out asking about our sanitation methods. Our crew has extensive experience with commercial cleaning and use EPA approved products. Our employees follow CDC guidelines to make sure that proper procedures are met. What sets SERVPRO apart from the crowd is that we always make understanding our products and procedures a priority. We always try to make sure that our customers understand exactly what we are doing to help put them at ease.

If you are performing the cleaning and sanitation of your business in-house, focus on high traffic areas. Anywhere that sees a lot of physical interaction should be key spots to clean. Encourage regular hand washing and keep hand sanitizer readily available throughout your facility. If you have any questions regarding our sanitation methods or the products we use, do not hesitate to call!

SERVPRO of Holland/W. Ottawa County: 616-396-8180

Preventative Maintenance

3/16/2020 (Permalink)

Water damage can happen due to a variety of reasons. However, there are ways that you can help prevent water damage to your home or business.


  • Be patient after flushing to ensure an overflow isn't imminent
  • Inspect your toilet's components at least twice a year

Water Heater:

  • Inspect your anode rod every two years
  • Flush the tank every six months to remove sediment by attaching a garden hose to the valve at the base
  • Get an annual inspection from a plumbing professional

Washing Machine:

  • Inspect supply line hoses regularly for wear
  • Tighten the connection if it feels loose
  • Replace the supply hose with a reinforced steel braided hose
  • Replace the supply hose every 5 years


  • Never pour grease down the drain
  • Plant trees away from lateral drain lines
  • Install a backflow prevention assembly if you are connected to a city's sewer system or located downhill or below street level
  • Call a professional if you notice signs of a plumbing problem

Coronavirus Safety

3/13/2020 (Permalink)

The World Health Organization has officially declared the Coronavirus a pandemic. In light of this situation, we have developed specific steps to assist with managing the illness. Our crew can perform a proactive cleanup that involves facility or structure cleaning and disinfection where the customer states that there is no active known threat of COVID-19 contamination or exposure. The customer will be required to acknowledge that cleaning and disinfecting will only apply to the current state of the structure and contents. The structure would not be protected from future COVID-19 contamination if an infected person was to enter and occupy the building.

There are ways that you can personally help keep your household safe:

  • Clean hands at the door and at regular intervals
  • Create habits and reminders to avoid touching your face and cover coughs and sneezes
  • Disinfect surfaces like doorknobs, tables, and handrails regularly
  • Increase ventilation by opening windows or adjusting air conditioning
  • Limit interaction with other people
  • Limit attending large gatherings

Commercial facilities should focus on keeping these areas disinfected:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets/Rugs
  • Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Do not hesitate to reach out if you have any questions or if we can help in any way.

SERVPRO of Holland/W. Ottawa County: 616-396-8180

Please see these links regarding additional information on COVID-19:

Document Your Utilities

2/24/2020 (Permalink)

If a pipe broke in your business right now, do you know where the main water shutoff is? There are many business owners who do not take into consideration how much you can mitigate a loss by simply knowing your utility shutoff locations. That is why it is important to document where your utilities are. Since you are not always going to be onsite, be sure that other employees also know the locations. If you have never experienced a loss, documenting your utility shutoffs may not feel like a priority. With the amount of businesses that do not reopen after an extensive loss, be sure that you are prepared for whatever may happen. Extensive damage is costly and mitigation can be the difference between restoring and replacing.

Leaky Appliances

2/24/2020 (Permalink)

Who knew that appliances could be so destructive! Dishwashers, laundry machines, refrigerators, toilets, and more can do serious damage to your home if they begin to leak. Many of these leaks can go unnoticed for an extended period of time and result in serious structural damage. If you have any reason to believe that an appliance is leaking, it is important to get it checked out immediately. It is likely that moisture has gotten into the structure of your home and has already started deteriorating it and growing mold. If a musty smell is present, it is likely that mold growth has already begun. It is important that you do not attempt to manage it yourself. Mold can easily spread and become a bigger problem if not taken care of correctly. We have equipment to help locate hidden moisture and discover how extensive the damage really is.

What Can You Handle?

2/24/2020 (Permalink)

We often speak with maintenance crews around Holland/W. Ottawa County about water and fire restoration. Many of these individuals have the ability to handle a lot of different scenarios, but would struggle handling a large scale disaster. That is why we encourage these companies to include a go-to restoration company in their list of approved vendors. Most maintenance crews do not have the training or equipment to handle large scale losses and would need assistance from a restoration company. If a loss is not restored correctly, additional problems could ensue. If you have experienced a loss beyond what you can manage, we are here to help. Having a plan for when disaster strikes is half the battle to resolving the problem.

Have Questions? Call Us Today – (616) 396-8180

Dryer Fires

2/24/2020 (Permalink)

Doing laundry is a weekly chore for most people in the US. Unfortunately, making sure our appliances are well maintained is something that is often overlooked. Clothes dryers are one of the most dangerous appliances that you own and account for almost 3,000 fires each year in the US. There are multiple reasons a dryer can catch fire; however, the most common reason is failure to clean and properly maintain it. You should clean your dryer annually and perform inspections of the hose and vent for any blockages twice a year. Be sure to clean the lint filter before and after each load of laundry. Lint and dust is very flammable and can easily catch fire when exposed to extreme heat. If you have not serviced your dryer recently, it should be high on your priority list.