Recent Posts

Preventing Frozen Pipes

11/4/2019 (Permalink)

Winter is approaching and that means that the possibility of experiencing a frozen pipe is on the rise. Each year, many homeowners in West Michigan fall victim to frozen pipes resulting in extensive water damage. The pipes that are the most at risk are those in unheated interior spaces such as basements, attics, and garages. Depending on how cold it gets, all pipes can be at risk of freezing. Here are some great tips to prevent frozen pipes:

- Purchase and apply pipe insulation.

- Open cabinets to allow warmer air to circulate around the plumbing.

- Let faucets drip. Running water helps prevent pipes from freezing.

- Keep the heat on at all times.

- Add insulation to attics, basements, and crawl spaces.

If you go away on a winter vacation, be sure to have somebody check in on your home regularly. A pipe break can happen at any moment and the longer it sits, the more damage is done. If you do experience a frozen pipe and do not know where it is or are unable to thaw it, call a licensed plumber.

Gutter Cleaning Tips

10/29/2019 (Permalink)

It is that time of the year again. Fall brings with it a variety of projects that need to get done. Those projects may include raking the yard, blowing out the underground sprinkling, winterizing the swimming pool, placing the plow sticks, and more. One project that should surely be on the list is cleaning your gutters. Having clean gutters heading into winter will help prevent your home from experiencing water damage from ice buildup. Here are some tips to get your gutters winter ready:

1. Safety first. Always make sure that you place the ladder on a sturdy surface. Ladders can easily shift on landscaping rocks and create a serious fall hazard.

2. Wear work clothes since cleaning gutters is a dirty job.

3. Use a small plastic scoop or shovel to remove debris from your gutters.

4. Spread a tarp underneath your workspace to collect the gun and protect your lawn and landscaping.

5. Once clean, use a garden hose to flush the gutters and downspouts of any remaining debris. This will also show you if you have any leaks.

6. Repair any portions of the gutters that are damaged.

Puffback Season

10/7/2019 (Permalink)

If you are a homeowner, you are probably familiar with puffbacks. A puffback occurs when a furnace or boiler does not ignite properly and allows oil or gas vapors to build up in the ignition chamber. When it finally ignites, this creates a puffback and can blow smoke throughout your home. There are a variety of different things that can cause a puffback:

  • A leak at or near the combustion chamber
  • A clogged exhaust or chimney
  • A cracked heat exchanger
  • Manually resetting the system too often when it fails to ignite
  • A damaged oil fuel nozzle
  • A clogged burner

The messiest form of puffbacks tend to be forced air, oil-fired heating systems. Oil creates more soot than gas, and the ductwork for the forced air system can spread that soot to every room in the home. If you experience a puffback, do not attempt to clean it yourself. Our technicians have the equipment and experience necessary to successfully clean your home without doing further damage.

Candle Safety

10/7/2019 (Permalink)

With the holidays rapidly approaching, many homeowners are starting to break out their favorite candles. Who doesn't enjoy a nice fall night with the smell of pumpkin spice in the air? Although candles are nice to have, they bring about fire concerns as well. Here are three primary safety tips for candles:

  1. Never leave a burning candle unattended.
  2. Never burn a candle on or near anything that might catch fire.
  3. Keep candles out of reach of children and pets.

If for any reason you have to leave the home, make sure that all candles are blown out before departing. A knocked over candle has the ability to easily start a house fire. Take caution when using candles and have a fun and safe holiday!

Emergency Ready Profile

10/7/2019 (Permalink)

If you own or manage a commercial facility, it is very important to know where your utility shutoffs are and who to call should something happen. In light of this, we offer a complimentary tool known as an Emergency Ready Profile. This is a free service where a representative from our franchise will come out and take pictures of your utility shutoffs, write down locations, collect vendor information, and more that will be housed in your own personalized online profile. This profile can be accessed by computer, smartphone, and even printed off. This tool is not only useful in organizing the important information about your facility should something happen, but can also be used as a training tool for new employees. This free service ensures that everything you need to know about your facility is at your fingertips. If you are interested in having one done for your facility, give us a call at:


Understanding The Process

9/9/2019 (Permalink)

If you have ever experienced a loss to your home or business, you know how worrisome it can be. Often then not, one of the first things you want to know is how the situation is going to get resolved. One of our main priorities is that our customers know and understand exactly what we are going to do to restore their home or business. Our technicians are trained to keep customers updated and answer any questions they may have. Since restoration can be a complex process, we want to ensure that our customers know exactly what we are doing and why we are doing it. If you experience a loss to your home or business, we are here to help! Your property will be in good hands.

Be Prepared

9/4/2019 (Permalink)

There is nothing more frustrating than experiencing a loss to your home or business and having no idea what to do. It is best to have a clear cut plan to help you make it through this difficult time. If you are a business owner, not being prepared for a loss could mean much more down time than if you were prepared. Ensure that those onsite know who your contractors are and who they need to call should something happen. If you are a homeowner, take extra steps to prevent a loss such as having a battery backup for your sump pump should you experience a power outage. We recommend to all of our customers to have a precise plan for what they will do should disaster strike.

High Winds

8/5/2019 (Permalink)

Often times with summer storms come high winds. We have dealt with a variety of cases in which high winds cause structural damage to customer's homes and businesses resulting in the need for restoration. If your home or business experiences damage during a storm such as roof damage from fallen trees and branches, it is important to get it repaired as quickly as possible. The sooner structural damage is taken care of, the less likely it is that you will need restoration services. A damaged roof can easily allow access of water. This moisture can remain undetected until it turns into a serious problem. Luckily, we have equipment that can detect hidden moisture and address it as quickly as possible to prevent mold growth. If you feel that your home or business may have experienced water damage, call today!

Have Water or Flood Damage?
Call Us Today – (616) 396-8180

There When You Need Us

8/5/2019 (Permalink)

When disaster strikes, it usually isn't at a time that is convenient. Nobody likes to wake up in the middle of the night to their home filled with water. Nobody likes to get that phone call from their opening manager that their business is flooded. If you have ever experienced this, we are here to help. We have somebody on call 24/7 so that you are always able to speak with a real person and receive immediate response if necessary. Our crews have extensive experience with immediate dispatch to prevent further damage to your home or business. If you encounter a loss that is an emergency and needs to be addressed now, we are just a call away. We truly are faster to any size disaster.

Home Fire Safety

8/5/2019 (Permalink)

Having you checked your smoke alarms recently? If you are somebody who has never experienced a house fire, it is easy to forget that smoke alarms should be checked on a regular basis. It is suggested that smoke alarms be tested every month and replaced every 10 years. Make sure that there is a smoke alarm in every bedroom and outside sleeping areas. If a fire occurs, it is very important that everybody in the house knows what the alarms sound like and what they should do. Be sure to inform children that it is very important that the first thing they do is get outside and stay outside. The lack of a plan can easily result in panic and confusion which can lead to a dangerous situation. Ensure the safety of your family by investing the time and money in protecting them should a house fire occur.