Recent Posts

Preventative Maintenance

3/16/2020 (Permalink)

Water damage can happen due to a variety of reasons. However, there are ways that you can help prevent water damage to your home or business.


  • Be patient after flushing to ensure an overflow isn't imminent
  • Inspect your toilet's components at least twice a year

Water Heater:

  • Inspect your anode rod every two years
  • Flush the tank every six months to remove sediment by attaching a garden hose to the valve at the base
  • Get an annual inspection from a plumbing professional

Washing Machine:

  • Inspect supply line hoses regularly for wear
  • Tighten the connection if it feels loose
  • Replace the supply hose with a reinforced steel braided hose
  • Replace the supply hose every 5 years


  • Never pour grease down the drain
  • Plant trees away from lateral drain lines
  • Install a backflow prevention assembly if you are connected to a city's sewer system or located downhill or below street level
  • Call a professional if you notice signs of a plumbing problem

Coronavirus Safety

3/13/2020 (Permalink)

The World Health Organization has officially declared the Coronavirus a pandemic. In light of this situation, we have developed specific steps to assist with managing the illness. Our crew can perform a proactive cleanup that involves facility or structure cleaning and disinfection where the customer states that there is no active known threat of COVID-19 contamination or exposure. The customer will be required to acknowledge that cleaning and disinfecting will only apply to the current state of the structure and contents. The structure would not be protected from future COVID-19 contamination if an infected person was to enter and occupy the building.

There are ways that you can personally help keep your household safe:

  • Clean hands at the door and at regular intervals
  • Create habits and reminders to avoid touching your face and cover coughs and sneezes
  • Disinfect surfaces like doorknobs, tables, and handrails regularly
  • Increase ventilation by opening windows or adjusting air conditioning
  • Limit interaction with other people
  • Limit attending large gatherings

Commercial facilities should focus on keeping these areas disinfected:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets/Rugs
  • Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Do not hesitate to reach out if you have any questions or if we can help in any way.

SERVPRO of Holland/W. Ottawa County: 616-396-8180

Please see these links regarding additional information on COVID-19:

Document Your Utilities

2/24/2020 (Permalink)

If a pipe broke in your business right now, do you know where the main water shutoff is? There are many business owners who do not take into consideration how much you can mitigate a loss by simply knowing your utility shutoff locations. That is why it is important to document where your utilities are. Since you are not always going to be onsite, be sure that other employees also know the locations. If you have never experienced a loss, documenting your utility shutoffs may not feel like a priority. With the amount of businesses that do not reopen after an extensive loss, be sure that you are prepared for whatever may happen. Extensive damage is costly and mitigation can be the difference between restoring and replacing.

Leaky Appliances

2/24/2020 (Permalink)

Who knew that appliances could be so destructive! Dishwashers, laundry machines, refrigerators, toilets, and more can do serious damage to your home if they begin to leak. Many of these leaks can go unnoticed for an extended period of time and result in serious structural damage. If you have any reason to believe that an appliance is leaking, it is important to get it checked out immediately. It is likely that moisture has gotten into the structure of your home and has already started deteriorating it and growing mold. If a musty smell is present, it is likely that mold growth has already begun. It is important that you do not attempt to manage it yourself. Mold can easily spread and become a bigger problem if not taken care of correctly. We have equipment to help locate hidden moisture and discover how extensive the damage really is.

What Can You Handle?

2/24/2020 (Permalink)

We often speak with maintenance crews around Holland/W. Ottawa County about water and fire restoration. Many of these individuals have the ability to handle a lot of different scenarios, but would struggle handling a large scale disaster. That is why we encourage these companies to include a go-to restoration company in their list of approved vendors. Most maintenance crews do not have the training or equipment to handle large scale losses and would need assistance from a restoration company. If a loss is not restored correctly, additional problems could ensue. If you have experienced a loss beyond what you can manage, we are here to help. Having a plan for when disaster strikes is half the battle to resolving the problem.

Have Questions? Call Us Today – (616) 396-8180

Dryer Fires

2/24/2020 (Permalink)

Doing laundry is a weekly chore for most people in the US. Unfortunately, making sure our appliances are well maintained is something that is often overlooked. Clothes dryers are one of the most dangerous appliances that you own and account for almost 3,000 fires each year in the US. There are multiple reasons a dryer can catch fire; however, the most common reason is failure to clean and properly maintain it. You should clean your dryer annually and perform inspections of the hose and vent for any blockages twice a year. Be sure to clean the lint filter before and after each load of laundry. Lint and dust is very flammable and can easily catch fire when exposed to extreme heat. If you have not serviced your dryer recently, it should be high on your priority list.

The Dark Side Of Candles

2/24/2020 (Permalink)

Most people enjoy the presence of candles in their home but do not consider how dangerous they can be. Not only do they pose a fire hazard, but they also have the ability to leave your home filled with soot. Soot has the ability to coat your walls, carpet, furniture, blinds, drapes, contents, and more. There are a few ways you can prevent soot damage from a candle:

  • Ensure the candle is fully out and not smoldering.
  • Seek higher quality candles with minimal impurities.
  • Trim wicks to 1/4 inch.
  • Open windows regularly to ventilate your home.

Our technicians have extensive experience cleaning soot off both structure and contents. If you have fallen victim to soot damage, give us a call!

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (616) 396-8180

Restaurant Fires

2/20/2020 (Permalink)

One of the most common concerns as a restaurant owner is if you will ever experience a fire. If you have been in the business for many years, odds are that you already have or will before you retire. Unfortunately, a fire can be very costly. It will often times put you out of commission for an extended period of time or even cause you to close your doors for good. We understand how crucial it is for you to get back up and running as quickly as possible. Our highly trained technicians have experience with commercial fires and performing timely work. Whether your disaster is big or small, we have the equipment and personnel to handle it. We can make it "Like it never even happened."

Musty Smell

2/20/2020 (Permalink)

Water damage to your business is a big enough problem. Add mold growth to it and a bad situation just got worse. Water can easily find its way into your facility and wreck havoc for days or even months before being discovered. If undiscovered water damage is producing mold, there are often two ways you will know:

1. Physically see mold growth

2. Smell a musty odor

As soon as mold is discovered, it needs to be addressed. If you are unsure what is causing the mold, we can typically help with that as well. We have the experience and equipment to help locate hidden moisture that could be the root of the problem. Do not try to rid of mold yourself, trust the professionals. The safety of our customers and the public is always our utmost concern.

Below Freezing Dangers

2/11/2020 (Permalink)

When the temperature starts to drop below freezing, bad things can easily happen. One of the most common winter disasters are frozen pipes. If you have never experienced it, consider yourself one of the lucky ones. A frozen pipe has the ability to do tens of thousands of dollars worth of damage to your home or business. The pipes most likely to freeze are:

  • Pipes that run outside
  • Water supply pipes in unheated interior areas like basements, crawl spaces, attics, garages, or kitchen cabinets
  • Pipes that run against exterior walls that have little or no insulation

One of the best ways to prevent frozen pipes are to add additional insulation to your home or business. If frozen pipes are something you experience often, it may be worth relocating exposed pipes to provide increased protection. If you experience a pipe break that floods your home or business, call immediately.

SERVPRO of Holland/W. Ottawa County: 616-396-8180