Recent Posts

Allendale Smoke and Soot Cleanup

9/21/2021 (Permalink)

Soot stained staircase with hand prints Smoke and Soot Damage Can Cause a Prevalent Odor in Your Allendale Home.

Smoke and soot is very invasive and can penetrate various cavities and crevices within your Allendale home, causing hidden damage and odor.  Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.

Smoke and Soot Facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke - wet and dry.  Because of this, there are different types of soot residue after a fire.  Before restoration begins, SERVPRO of Holland/West Ottawa County will test the soot to determine which type of smoke damage occurred.  The cleaning procedures will then be based on the information identified during pretesting.

  • Wet Smoke - Plastic and Rubber: low heat, smoldering, pungent odor, sticky, smeary.  Smoke webs are more difficult to clean.
  • Dry Smoke - Paper and Wood: fast burning, high temperatures, heat rises therefore smoke rises.
  • Protein Fire Residue - Produced by Evaporation of Material Rather Than From a Fire: virtually invisible, discolors paints and varnishes, extreme pungent odor.

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is different, each one requires a unique solution tailored to the specific conditions.  SERVPRO of Holland/West Ottawa County has the equipment, expertise, and experience to restore your home.  We also treat your family with empathy and respect, and treat your property with care.

Has your home been affected by smoke or soot damage?  Call SERVPRO of Holland/West Ottawa County today, 616-396-8180

IICRC Firm Servicing Grand Haven, MI

9/9/2021 (Permalink)

Technicians setting equipment in kitchen Our technicians are IICRC Certified.

SERVPRO of Holland/West Ottawa County is a Certified IICRC Firm.  The Institute of Inspection Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification for restoration companies.  IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must:

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations or arbitration.

IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration, and mold remediation.  These standards take years to develop and require coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

The water damage restoration field changes rapidly with advancements in technology and science, so every five years the standards are reviewed and updated to evolve and keep pace with the industry.

Has your Grand Haven home suffered water or mold damage?  Call SERVPRO of Holland/West Ottawa County, 616-396-8180, we are Here to Help®!

Mold Remediation versus "Mold Removal" for your West Olive Home or Business

9/9/2021 (Permalink)

Mold-infested drywall Mold-infested drywall after a house fire.

Some restoration companies advertise "mold removal" and even guarantee to remove all mold.  This is a major misconception.  Since microscopic mold spores exist naturally almost everywhere, indoors and out, removing all mold from a home or business is impossible.

A qualified restoration company like SERVPRO of Holland/West Ottawa County understands the science behind mold and its growth.  Our technicians have the training and expertise to remediate the mold in your West Olive home or business.  Mold remediation focuses on getting mold levels back to normal/natural levels.

No mold damage is the same and they each require a unique solution, but the general process stays the same.

Step 1 - Emergency Contact: 616-396-8180

Step 2 - Inspection and Mold Damage Assessment

Step 3 - Mold Containment

Step 4 - Air Filtration

Step 5 - Removing Mold and Mold-Infested Materials

Step 6 - Cleaning Contents and Belongings

Step 7 - Restoration

Learn more about our mold remediation process.

Signs of mold in your home or business?  Call SERVPRO of Holland/West Ottawa County today, 616-396-8180

Prepare to Protect this Month

9/1/2021 (Permalink)

Ready.gov National Preparedness Month graphic September: National Preparedness Month

Ready.gov puts together a different theme every September for National Preparedness Month (NMP).  This year's theme is "Prepare to Protect. Preparing for disasters is protecting everyone you love."  They have also come up with weekly themes that your family can focus on.

Week 1: Make A Plan

Talk to your friends and family about how you will communicate before, during, and after a disaster.

Week 2: Build A Kit

Gather supplies that will last for several days after a disaster for everyone living in your home.  Don't forget to consider the unique needs each person or pet may have in case you have to evacuate quickly.

Week 3: Low-Cost Prep

Limit the impacts that disasters have on you and your family.  Know the risk of disasters in your area.  Learn how to make your home stronger in the face of storms and other common hazards.  Check your insurance coverage to make sure it is up-to-date.

Week 4: Teach The Youth

Talk to your kids about preparing for emergencies and what to do in case you are separated.  Reassure them by providing information about how they can get involved.

If a disaster strikes your home in Coopersville, call SERVPRO of Holland/West Ottawa County, 616-396-8180, we are Here to Help®

Tips To Prepare Yourself and Your Furry Kids for a Storm

8/24/2021 (Permalink)

Office dog, Stella, laying on office floor Prepare your furry kids for a storm

Severe weather can turn a normal day into a disaster.  There are several emergency plans that you can follow to keep your family safe, but have you thought about your pet?  Have you planned for them?  The following are some tips to keep your whole family safe, furry kids included.

  • Create a Plan - if an emergency situation arises and you need to leave your home, do you have a plan on where you and your pets will stay?  Make a list of hotels that are pet friendly and talk with your friends and family to see if they would be willing to accommodate all of you.  Unfortunately, at Red Cross shelters only service animals are allowed.
  • Make Sure Your Pets Can Be Identified - check that your pets collars and tags are up-to-date.  If they are microchipped that is even better.
  • Have Pet Carriers Accessible - make sure to have carriers, harnesses, and leashes readily available.
  • Practice - consider practicing your emergency plan with your family and pets.  Cars rides can be stressful for some pets.  By practicing ahead of time, your pets will hopefully become more comfortable with going in the car.
  • Hide and Seek - stressful situations cause some pets to hide.  If yours is one of those, be sure to know their hiding places in case you need to evacuate quickly.
  • Emergency Kit - preparation is key.  A few items to include in your pets emergency kit are food, drinking water, bowls, litter box, medications, medical records, toys, waste bags, calming chews, additional leashes/harnesses.

Has a storm affected your Robinson home?  Call SERVPRO of Holland/West Ottawa County today, 616-396-8180, we are Here to Help

Specially Formulated Cleaning Products

8/19/2021 (Permalink)

SERVPRO Cleaning Products With state of the art cleaning products, we are Here to Help

As your local mitigation, remediation, and restoration company, SERVPRO of Holland/West Ottawa County carries a variety of professional cleaning products to properly clean your Holland home or business.  We do not use the same cleaners that you can purchase in a store.  SERVPRO® Industries have scientists on staff that formulate products that are designed exclusively for our franchise.  You can be assured that the most effective products are being used to take care of your loss.

Our products are used to decontaminate, deodorize, clean leather and wood, general cleaning, and much more.  Each of our products are labeled and specify proper cleaning use.  For our customers' comfort and knowledge our technicians carry a Safety Data Sheet per product.

We ensure thorough cleaning is maintained throughout each job because we think of your property as our own.

SERVPRO of Holland/West Ottawa County is available 24 hours a day, 7 days a week, 365 days a year.  We are a highly trained water, fire, mold, and biohazard restoration company with many services not typically covered by other restoration companies.

Our SERVPRO Professionals are highly trained in property mitigation, remediation, and restoration.  From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property.

Call SERVPRO of Holland/West Ottawa County today for your cleaning, mitigation, and remediation needs, 616-396-8180

Top Fire Hazards In Your Holland Home

6/11/2021 (Permalink)

House on fire Be aware of the top fire hazards in your home.

Our home, the place we feel safest.  To stay safe in your residence, check out these top fire hazards that can potentially happen in your Holland home.

  1. Electrical Outlet Issues - the top cause of house fires in the United States stems from issues with electrical outlets.  We are currently using more electronic devices than ever and are most times using too many on a single outlet.  To help prevent fires, be sure not t exceed your voltage on a single outlet in your home.
  2. Outdated Home Wiring - household wiring should be checked routinely to avoid circumstances that trigger major fire damage in your home.  Oftentimes wiring that is outdated, worn, or even compromised from animals can cause fire hazards in and outside your home.
  3. Decorative Lights - be sure to take the proper precaution when using decorative lights including outside lights, plugs, surge protectors, extension cords, and turning off lighting when you are not around to minimize risks.
  4. Hair Products - never forget to unplug styling products.  Make sure that your curling iron and hair dryers are off and placed on heat proof material to help reduce the chances of a fire.
  5. Toasters - proper care of your toaster can help to prevent house fires.  Crumbs inside the toaster can be dangerous as they can cause sparks, which can lead to hazardous problems in the kitchen.  Make sure to clean your toaster regularly.
  6. Candles - the ambiance and smell of candles are pleasant, however, you need to be cautious where you place them and be sure to put them out prior to going to bed or leaving.  When using candles, always use a holder that prevents them from falling over, and set them on a flat surface or table.
  7. Washers and Dryers - washers and dryers are a leading cause of fires in homes.  Routine maintenance and cleaning can help prevent fires.  Make sure to clean the filters and vents inside and outside.
  8. Smoking - if you or someone in your home is a smoker, try to do so outside.  Always keep lighters and matches out of reach of children.
  9. Dust in Electric Sockets - dust can pile inside electrical sockets, and if not cleaned regularly, may ignite and result in a fire.  Use a can of compressed air to blow dust out of the outlet and surrounding area.
  10. Electric Blankets - electric blankets do wonders to keep us warm during colder months but they can cause fires.  Be sure to use a blanket that doesn't have too much wear and tear.  When not in use, do not fold the blanket as it helps to prevent electrical issues that can lead to a fire hazard.

If you experience a fire in your home, do not hesitate to call SERVPRO of Holland/West Ottawa County.  We are Here to Help, 616-396-8180

Assistance for Emergency Storm Damage in Nunica, MI

6/2/2021 (Permalink)

Rainbow with green SERVPRO van as the We bring good luck wherever we go!

Storm damage does not always strike during regular business hours.  Did you know that SERVPRO of Holland/West Ottawa County offers emergency service 24 hours a day, 365 days a year?  We are Here to Help Nunica homeowners and business owners secure their property and start mitigation after an emergency event quickly.

SERVPRO of Holland/West Ottawa County can provide temporary protective measures to prevent additional damage to your property after a disaster.  If after a fire or flood your contents need to be removed from your affected property during the restoration process, SERVPRO of Holland/West Ottawa County can pack your contents and move them to our warehouse or storage until the restoration process is complete.  Once restoration is complete, your contents are returned to your property.

Has your business or home experienced damage from a recent storm?  Call SERVPRO of Holland/West Ottawa County to help, 616-396-8180

How to Prevent an Oven Fire in Your Zeeland Home

6/1/2021 (Permalink)

Soot stained kitchen from oven fire This soot covered kitchen was caused by an oven fire.

This homeowner in Zeeland feel victim to an oven fire.  Luckily they were able to contain the fire to the oven, but smoke and soot traveled throughout the entire home.  Here are some common mistakes that could catch your oven on fire:

  • Placing Greasy Food Too Close to Heat Fat (i.e. cooking oil) too close to a heating source can spark a flame.  Make sure to keep generously oiled foods, especially those that have a high moisture content, on lower oven racks when broiling.
  • Using Wax Paper Instead of Parchment Paper There is a big difference between wax paper and parchment paper when cooking.  Wax paper is not heat-resistant the way parchment paper is, so it will most definitely melt when exposed to prolonged, high heat and then he paper can easily catch fire.  Oven-safe parchment paper may darken in the oven, but will not catch fire.
  • Dropping Food in the Oven It is crucial to always clean up any food that may have dropped to the bottom of your oven.  Leftover bits may catch fire, or at least burn and smoke at the base of your oven.  Larger pieces of dry food, such as a baguette, may even catch fire instantly.  Always place loose food items on a baking sheet, and check your oven for food pieces before and after each use.
  • Forgetting to Use a Baking Sheet A very common mistake is forgetting to place a baking sheet under dishes to avoid dripping.  Pies and pizzas should be baked either directly on a baking sheet or with a baking sheet on the rack beneath to catch any drippings.
  • Leaving Your Food Unattended Whenever you leave food unattended, you're at risk for it to burn or you may forget how long it's been cooking.  Always keep an eye on food you're cooking and set a timer as a reminder.

If a fire does break out in your oven, the most important thing to remember is to keep the door closed, turn off the oven, and keep an eye on the flame. This will keep the fire contained and should die down.

Have you experienced an oven fire?  Call SERVPRO of Holland/West Ottawa County today, 616-396-8180

When Storms or Floods hit Ferrysburg, SERVPRO is ready!

5/25/2021 (Permalink)

SERVPRO employee and female customer standing in front of home with SERVPRO van Our highly trained crews are ready to respond 24/7 to storm or flood damage in Ferrysburg.

SERVPRO of Holland/West Ottawa County specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important.  A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Ferrysburg, we can scale our resources to handle a large storm or flooding disaster.  We can access equipment and personnel from a network of more than 1,700 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 616-396-8180