Recent Commercial Posts

Safety Is Key

4/16/2020 (Permalink)

If you are a business owner, one of your main priorities should be caring for the health and safety of both your employees and customers. During these uncertain times, we regularly have business owners reach out asking about our sanitation methods. Our crew has extensive experience with commercial cleaning and use EPA approved products. Our employees follow CDC guidelines to make sure that proper procedures are met. What sets SERVPRO apart from the crowd is that we always make understanding our products and procedures a priority. We always try to make sure that our customers understand exactly what we are doing to help put them at ease.

If you are performing the cleaning and sanitation of your business in-house, focus on high traffic areas. Anywhere that sees a lot of physical interaction should be key spots to clean. Encourage regular hand washing and keep hand sanitizer readily available throughout your facility. If you have any questions regarding our sanitation methods or the products we use, do not hesitate to call!

SERVPRO of Holland/W. Ottawa County: 616-396-8180

Document Your Utilities

2/24/2020 (Permalink)

If a pipe broke in your business right now, do you know where the main water shutoff is? There are many business owners who do not take into consideration how much you can mitigate a loss by simply knowing your utility shutoff locations. That is why it is important to document where your utilities are. Since you are not always going to be onsite, be sure that other employees also know the locations. If you have never experienced a loss, documenting your utility shutoffs may not feel like a priority. With the amount of businesses that do not reopen after an extensive loss, be sure that you are prepared for whatever may happen. Extensive damage is costly and mitigation can be the difference between restoring and replacing.

What Can You Handle?

2/24/2020 (Permalink)

We often speak with maintenance crews around Holland/W. Ottawa County about water and fire restoration. Many of these individuals have the ability to handle a lot of different scenarios, but would struggle handling a large scale disaster. That is why we encourage these companies to include a go-to restoration company in their list of approved vendors. Most maintenance crews do not have the training or equipment to handle large scale losses and would need assistance from a restoration company. If a loss is not restored correctly, additional problems could ensue. If you have experienced a loss beyond what you can manage, we are here to help. Having a plan for when disaster strikes is half the battle to resolving the problem.

Have Questions? Call Us Today – (616) 396-8180

Restaurant Fires

2/20/2020 (Permalink)

One of the most common concerns as a restaurant owner is if you will ever experience a fire. If you have been in the business for many years, odds are that you already have or will before you retire. Unfortunately, a fire can be very costly. It will often times put you out of commission for an extended period of time or even cause you to close your doors for good. We understand how crucial it is for you to get back up and running as quickly as possible. Our highly trained technicians have experience with commercial fires and performing timely work. Whether your disaster is big or small, we have the equipment and personnel to handle it. We can make it "Like it never even happened."

Musty Smell

2/20/2020 (Permalink)

Water damage to your business is a big enough problem. Add mold growth to it and a bad situation just got worse. Water can easily find its way into your facility and wreck havoc for days or even months before being discovered. If undiscovered water damage is producing mold, there are often two ways you will know:

1. Physically see mold growth

2. Smell a musty odor

As soon as mold is discovered, it needs to be addressed. If you are unsure what is causing the mold, we can typically help with that as well. We have the experience and equipment to help locate hidden moisture that could be the root of the problem. Do not try to rid of mold yourself, trust the professionals. The safety of our customers and the public is always our utmost concern.

There For You When Disaster Strikes

1/21/2020 (Permalink)

If you own a business or manage your company's contractors, it is important to have a go to restoration company. Although some losses may be small enough to handle in-house, large losses can easily leave you feeling overwhelmed and in need of help. When and if something big occurs, you can take comfort in knowing there is a company waiting in the wings to help. Our technicians have a lot of commercial restoration experience and make it a priority to get you back up and running as quickly as possible. We are available day or night to emergency respond to any size loss that you may experience. Our crew will walk you through the restoration process and keep you informed so that you can rest easy knowing that we got you covered!

Commercial General Cleaning

4/25/2019 (Permalink)

Is your commercial facility in need of a deep clean? Luckily, we got you covered. Many facility owners realize that due to contents, structural materials, etc. they are not able to simply hose down the inside of their building without causing serious damages. Taking trained employees off their jobs to hand clean your facility can really cut into revenue.

Our technicians have experience cleaning large commercial facilities by hand to ensure that no damage is done and your building is left looking flawless. We have the equipment needed to successfully clean a variety of different surfaces and structures.

If you have recently acquired a new facility or looking to get rid of years of dust and grime in your business, we are the company for you.

Have Questions? Call Today – (616) 396-8180

Checking Newly Acquired Facilities

3/4/2019 (Permalink)

Many businesses, if successful, will begin to acquire new facilities as they expand and grow. Sometimes this means building a new structure, and other times it means gaining ownership of an already existing one. Many businesses that acquire existing facilities with plans to remodel discover that their facility may have water/mold damage. This is not uncommon when a facility has sat vacant for some time. When a situation such as this occurs, it is important that the new owner takes proper precautionary measures. Our highly trained team of technicians have experience working with vacant facilities. If your business has recently acquired a building that you fear has experienced water/mold damage, call SERVPRO of Holland/West Ottawa County. We make it our priority to ensure the health and safety of our customers.

SERVPRO of Holland/West Ottawa County: 616-396-8180

Preventing Commercial Grease Fires

3/1/2019 (Permalink)

There are a variety of different ways that a grease fire can start in a commercial kitchen. A mixture of flammable items and a chaotic environment is a recipe for a fire eventually. Luckily, there are safety precautions that you can take to prevent a kitchen fire.

Always make sure that you keep everything clean. Most kitchen fires begin when flammable cooking material such as oil or grease is ignited. It is also important to make sure that deep fryers and hood filters are properly maintained. Although having a clean kitchen doesn't make it completely fireproof, it highly decreases the likelihood of experiencing a fire.

Make sure you have proper safety equipment on-site. This includes having up-to-date fire extinguishers as well as investing in a fire suppression system. The fire suppression system will dispense chemicals immediately to combat a fire, helping to prevent the spread. 

Be sure that kitchen staff have training on how to prevent fires as well as procedures for if one does occur. Think about fire prevention as an investment.

Mold In Your Commercial Facility

3/1/2019 (Permalink)

When it comes to running a commercial facility, there are a variety of responsibilities. One of the main ones is protecting your employees and occupants from any harmful substances. A commercial facility can be a manufacturer, school, church, etc. When it comes to facilities such as schools and churches, children are often present. This raises even more of a health protection concern as children are more susceptible to illness.

Commercial facilities range in size and frequently experience water losses due to their increased risk. When a loss occurs, it is very important that facility managers ensure that it is properly resolved. A lack of equipment or training could result in health risks should mold begin to appear. Along with health risks comes a shutdown period. In order to maintain the health of employees and occupants, the facility will often times need to be closed until the mold remediation is complete. This can cause large drops in revenue.

If your commercial facility experiences a mold problem, call SERVPRO of Holland/West Ottawa County to ensure that it is properly handled. 

Have a Mold Problem? Call Us Today – (616) 396-8180

Preparation Is Key

3/1/2019 (Permalink)

It is not a matter of if, but rather when something is going to happen. A disaster can and will happen at any moment in time. This can range from a small pipe break, to half of your facility going up in flames. One of the most important things you, as a facility manager, can do is to be prepared. This means knowing where things are located in your facility, and knowing who to call. If somebody were to ask you the name and number of the plumber, or electrician, or building contractor, etc. in an emergency situation, would you know it off hand? This is the problem that many facility managers do not regularly think about. If you do not have a plan in place should an emergency occur, then you are not prepared. The longer a fire burns or water runs, the more money it will cost you. Preparation truly is key to whether your business bounces back, or shuts its doors.

Emergency Response

2/27/2019 (Permalink)

When it comes to handling a commercial loss, time is of the essence. The most important thing is getting the problem resolved as quickly and effectively as possible so that you can get back to making money. You also do not want a loss to prolong and begin creating further damages. 

Luckily, we have a 24 Hour Emergency Response Service. We have the ability to respond to a loss at your facility at anytime to begin the restoration process. This can save you not only income from production halt, but also thousands of dollars worth of extensive damages. The sooner the restoration process begins, the less damage done. If your commercial facility experiences a loss, do not hesitate. Time is money.

Call Us Today – (616) 396-8180

Eliminating Electrical Fires is Risky Business

5/19/2018 (Permalink)

Electricians, engineers and other professionals who work directly with electricity have an increased risk of electrical related injuries. Office workers and sales people who indirectly work with electricity may also be exposed to electrical hazards. Without electricity and electrical products, we could not conduct business on a daily basis. Using electricity properly is very important in order to avoid serious safety risks. Working with electricity both directly and indirectly can be very dangerous.

According to the Electrical Safety Foundation, over the last ten years, more than 30,000 workers have been injured in workplace electrical accidents. Electrical system failures are the cause of electrical fires however more electrical fires are caused by incorrect installed wiring, overloaded circuits, and improperly used extension cords.

If you knew electrically related fatalities and injuries could easily be avoided, what would you do? Take precautions by routinely checking electrical appliances and wiring could help prevent electrical fires hazards. Buy electrical products that are evaluated by a nationally recognized laboratory. Unplugging electrical devices that are not in use, never overload extension cords or wall outlets. Make the appropriate adjustments to protect yourself and make safety a huge part in how you do business.

Did you know? 

  • Electrical hazards cause more than 300 deaths and 4,000 injuries in the workplace each year.
  • Electrical accidents rank sixth among all types of work-related deaths in the US.
  • Electrical accidents on the job cause an average of 13 days away from work and nearly one fatality every day.
  • The non-fatal workplace incidents that cause the highest number of days away from work include contact with an electrical current or a machine, tool, appliance or light fixture (38 percent) and contact with wiring, transformers or other electrical components (33 percent).
  • Nonfatal electrical injury occurs most often to those who work with machines or tools and around electrical wiring other than power lines.
  • Over the last 10 years, more than 46,000 workers were injured from on-the-job electrical hazards.

*Facts and figures provided by the Electrical Safety Foundation

Prevent the Spread of Flu Germs in Your Business

4/6/2018 (Permalink)

Businesses (and homes) can depend on  SERVPRO of Holland/W. Ottawa Co. to clean and sanitize building materials, surfaces and contents following restoration industry standards, using professional cleaning products and EPA-registered cleaners and disinfectants. SERVPRO of Holland/W. Ottawa Co. Professionals are also trained and equipped to clean your HVAC and duct systems to help provide better air quality and help reduce the risk of circulating harmful contaminants. If you have concerns about the cleanliness and sanitation of your place of business (or home), call SERVPRO of Holland/W. Ottawa Co. today 231-733-7601.  

According to the Centers for Disease Control and Prevention, people may take action everyday to stay healthy in the wake of the recent flu outbreak.

  • Cover your nose and mouth with a tissue when you cough or sneeze. Throw the tissue in the trash after you use it
  • Wash your hands often with soap and water, especially after you cough or sneeze. Alcohol-based hand cleaners are also effective
  • Avoid touching your eyes, nose or mouth. Germs spread that way

Try to avoid close contact with sick people. For more helpful information regarding Flu Germs, contact the Center for Disease Control and Prevention's website

Commercial Mold Remediation

3/1/2018 (Permalink)

Mold in a commercial structure no only causes an interruption in business but it can also present a serious health risk for people exposed. A minor water intrusion like a slow roof leak or loose plumbing fittings can cause a major mold infestation. Every hour spent cleaning up is an hour of lost revenue and productivity. If you suspect your property has a mold problem, call SERVPRO of Holland/W. Ottawa Co., who will respond quickly and work fast to manage the situation.

  • 24 Hour Emergency Service
  • Faster to Any Size Disaster
  • A Trusted Leader in the Mold and Water Restoration Industry with over 1,700 Franchises
  • Highly Trained Mold and Water Damage Restoration Specialists

Have a Mold Problem? Call Us Today – (231)733-7601

Commercial Mold Remediation Presents Unique Challenges

Mold left untreated can spread quickly through a property. SERVPRO of Holland/W. Ottawa Co. can respond quickly, working to first contain the infestation to help prevent its spread to other parts of the building. Next, we will begin the remediation process, working safely and effectively to manage the situation. We have the training, experience, and equipment to contain the mold infestation and remediate it to preloss condition. Learn more about SERVPRO of Holland/W. Ottawa Co. training and certifications.

  • Applied Microbial Remediation Specialist
  • Water Damage Restoration Technician
  • Applied Structural Drying Technician
  • Odor Control Technician
  • Upholstery and Fabric Cleaning Technician

Commit to Being Ready for any Disaster

2/28/2018 (Permalink)

Business owners and managers are leaders in the community. They have the opportunity to set an example for their employees, customers, and community to follow. Join your community in preparing for emergencies and disasters of all types by leading efforts to encourage the community as a whole to become more prepared. Disasters not only devastate individuals and neighborhoods, but entire communities, including businesses of all sizes. As an employer in your community, having a business continuity plan can help protect your company, its employees, and its infrastructure, and maximizes your chances of recovery after an emergency or disaster.

Ready Business asks companies to take three simple steps:

  • Plan to stay in business
  • Encourage your people to become Ready
  • Protect your investment

The Ready Campaign and Citizen Corps, with support from members of the National Preparedness Community across the nation, including SERVPRO of Holland/W. Ottawa Co., are focusing on encouraging individuals, families, and businesses to take active steps toward becoming Ready. We must work together as a team to ensure that our families, businesses, places of worship, and neighborhoods are Ready.

Ready Business, an extension of the Ready Campaign, helps business owners and managers of small and medium-sized businesses prepare their employees, operations and assets in the event of an emergency. At, companies can find vital information on how to get started preparing their organization and addressing their unique needs during an emergency.

Tips to help your Business be READY

  • Update and distribute Emergency Contact Information to your Employees. Additionally, you can create and distribute a list of important emergency numbers in the areas you do business.
  • Organize an Emergency Preparedness Procedures review with employees to review your company’s emergency plans.
  • Conduct Office Evacuation/Shelter-in Place Exercises and Drills. Once completed, evaluate how well they worked and if additional training or exercises are needed.
  • Put Emergency Items on Display.Showcase an Emergency Supply Kit in your break room or other high-traffic locations and encourage employees to get their own Emergency Supply Kits for their homes.

Information provided by

Commercial Property Water Intrusion

2/23/2018 (Permalink)

Water intrusion may be more severe in commercial buildings than in a residential setting and the effects can be more extensive. Many commercial structures have a larger volume of water entering the premises through plumbing supply lines and at a higher water pressure. The quantity of outgoing sewage is greater than a typical residence, as well. Also, commercial buildings tend to be of larger square footage than a home, so entry points for water intrusion through areas like the roof, exterior walls or windows are commensurately greater in number, as well.

Water intrusion in commercial buildings can damage high-value equipment like computers and also building services such as HVAC, lighting, elevators and security equipment. Common long-term consequences of water damage like the growth of mold may be even more problematic than in a home due to the larger occupancy of a business or other commercial enterprise. When a greater number of people with a wider range of sensitivity are exposed to mold and bacteria spores, health impacts may be significantly magnified, perhaps leading to an enforced closure of the facility until the situation is fully remediated.

Typical issues from water intrusion in the commercial environment include:

  • Water from roof leaks penetrating through ceilings. Chronic leakage through the roof may proceed unnoticed for long periods, hidden by suspended ceiling panels or in electrical or HVAC service areas above.
  • Ruptures of water supply lines typically release clean (white) water. Sewage backups or leaks in drain pipes release toxic (black) water that may be a bio-hazard and require evacuation of the premises.
  • Flooding from external sources can result from heavy rains, storms such as hurricanes, rapid snow melt or local overflowing lakes or rivers.
  • Moisture intrusion through the building envelope is typically more subtle. Humid outdoor air may be drawn in through structural cracks and gaps. Over a period, chronic dampness forms in spaces like wall voids, unventilated attics and service areas, spawning hidden mold growth that persists unseen.

For professional remediation of water intrusion in commercial buildings and its secondary damages such as mold growth, contact SERVPRO of Holland/W. Ottawa Co. if water becomes an unwanted guest. 

Emergencies can happen anytime and with the SERVPRO Ready Profile you can be prepared to handle those emergencies like a water intrusion caused by a broken pipe. For your FREE Emergency Ready Profile, contact the pros at SERVPRO of Holland/W. Ottawa Co. so we can make your property ready for whatever happens!

Is Your Business Prepared?

2/23/2018 (Permalink)

There has never been a better time for business owners to review their emergency preparedness and business continuity plans than NOW. SERVPRO points to startling statistics like this one to emphasize the importance of advance planning:

  • According to FEMA, as many as 40 percent of businesses never reopen following a major flood disaster.

SERVPRO has developed the Emergency READY Program to help business owners create an Emergency READY Profile (ERP) for their facility, at no charge. The business owner works with SERVPRO of Holland/W. Ottawa Co. to gather document information that will become critical if a disaster strikes. Once the ERP is created, business owners have access to their information 24/7 online and by using SERVPRO’s free smartphone app.

With an ERP in place, SERVPRO’s Disaster Response teams can immediately assess the situation and take the first critical steps to protect employees from harm and property from further damage, setting the business on the road to recovery.

SERVPRO of Holland/W. Ottawa Co. professionals specialize in disaster restoration, cleanup and repair services, helping to remediate damage, making it “Like it never even happened,” for both commercial and residential customers. For more information on the SERVPRO Emergency READY Program, please visit

Teaming Up to Help You Be Ready

2/8/2017 (Permalink)

The SERVPRO® Franchise System is teaming up with the American Red Cross to help business and homeowners across
the nation get READY for any disaster. The American Red Cross Ready Rating™ program, is a free, web-based program designed to help businesses, organizations and schools become better prepared for emergencies. Through the Ready Rating program website,, property owners complete a 123-point self-assessment of their level of preparedness for weather-related or other emergencies. The Ready Rating assessment also offers tips and best practices to help improve their level of preparedness.

“Through the generosity of SERVPRO®, the Red Cross will help empower workplaces to re-open more quickly after natural or man-made disasters such as water main breaks, medical emergencies, power outages, tornadoes, floods and hurricanes through the Ready Rating Program,” said Tom Heneghan, manager of Business Continuity Programs for Red Cross.

“Up to 40% of businesses never re-open their doors after such disasters; SERVPRO’s partnership will enable more businesses, schools and organizations to become better prepared. We are excited to have SERVPRO join us in community outreach efforts to educate and highlight the
importance of community preparedness in neighborhoods across the country.”

“This partnership just makes perfect sense,” said Rick Isaacson, Executive Vice President of SERVPRO Industries, Inc., “and truly completes the readiness equation for businesses and other property owners.

The Red Cross Ready Rating Program allows individuals to assess their readiness for a disaster, so they can take all necessary steps before disaster strikes to protect their property from damage and loss. But, when disaster does strike, knowing what to do and who to call saves time–and fast response is key to minimizing damage and downtime.

That’s where SERVPRO’s Emergency READY Program can help. Together, these two programs offer maximum peace of mind to businesses and other organizations.” With SERVPRO’s Emergency READY Program, your local SERVPRO® Franchise Professional will establish an Emergency READY Profile® (ERP) for your facility.

The ERP is a comprehensive document containing critical information about your business, including emergency contact information, shut-off valve locations and priority areas. In the event of an emergency, the ERP can help minimize business interruption by having an immediate plan of action in place for your facility.

The ERP is a no-cost assessment; all it requires is a little time, making it a great value that could save you time and money in the future. The time to prepare for a disaster is before it happens. Taking steps to make your property as secure as possible, then having a plan to deal with the aftermath if disaster does strike is just good business sense.

For more information about SERVPRO’s Emergency Ready program, visit Call SERVPRO of Muskegon & Holland/W. Ottawa Co. to learn how to develop an Emergency READY Profile® for your business and BE READY.

September is National Preparedness Month

9/14/2016 (Permalink)

With September being National Preparedness Month SERVPRO of Muskegon and Holland/W. Ottawa Co. says this is a great time for business owners to review their emergency preparedness and business continuity plans. SERVPRO points to startling statistics like this one to emphasize the importance of advance planning: according to FEMA, as many as 40 percent of businesses never reopen following a major flood disaster.

“Business owners who think they are prepared for an emergency because exits are clearly marked and fire or flood drills are parts of the regular routine really need to take another look at their preparations,” said Sue Steen, SERVPRO Industries, Inc. chief executive officer. “A comprehensive emergency plan also contains critical information about the location of shut-off valves, fire suppression system controls, emergency contact numbers and more—information that can save emergency responders precious time and help contain damage and minimize injury.”

Because SERVPRO knows the time to create a disaster readiness plan is before you need it, they have developed the SERVPRO Emergency READY Program to help business owners create an Emergency READY Profile (ERP) for their facility, at no charge. The business owner works with SERVPRO of Muskegon and Holland/ W. Ottawa Co. to gather and document information that will become critical if a disaster strikes. Once the ERP is created, business owners have access to their information 24/7 online and by using SERVPRO’s free smartphone app.

“For a business to survive and thrive, it needs to get back to business as soon as possible after a disaster strikes,” said Steen. “With an ERP in place, SERVPRO’s Disaster Response teams can immediately assess the situation and take the first critical steps to protect employees from harm and property from further damage, setting the business on the road to recovery.”

SERVPRO professionals specialize in disaster restoration, cleanup and repair services, helping to remediate damage, making it “Like it never even happened,” for both commercial and residential customers. For more information on the SERVPRO and the SERVPRO Emergency READY Program, please visit