Photo Gallery

Sewer Backups

Sewer Backups

Sewer Backups can make a huge mess in your home or business. They result in bio-hazard situations and water damage that can lead to mold issues. When disaster strikes, call a company that you can count on. We have dealt with numerous sewer backups ranging in severity. We have the experience, skills, and equipment necessary to make it "Like it never even happened." 

CE Courses

CE Courses

CE stands for "Continuing Education." Twice a year, we host a CE course educating insurance agents on different types of restoration (Mold, Water, Fire, etc.). This deepens their knowledge and aids them in filing claims. Licensed agents need to have 24 CE credits over the course of 2 years in order to retain their license. Credits are based on how long the CE course is (4 hour course=4 CE credits). These classes are offered to our insurance agents for free and serve as a great learning opportunity. 

Grease Fires

Grease Fires

Cooking is the leading cause of house fires by a wide margin according to usfa.fema.gov. Using grease tends to make cooking even more dangerous. If you experience a grease fire, there are two main ways to resolve the situation. The first is to take away the oxygen. The only way fire can continue to burn is if it has access to oxygen. If you put a lid on the pot or pan that is on fire, the fire will begin to die. The second is to remove the heat source. This means to either move the pot or pan to an unlit burner or turn the burner off. DO NOT, under ANY circumstance, attempt to put the fire out using water. This picture demonstrates what a small grease fire can evolve to when water is used to extinguish. 

Fire Prevention Open Houses

Fire Prevention Open Houses

Each year, we participate in a variety of Fire Prevention Open Houses throughout the West Michigan area. These events inform and educate members of the community on what they can do to prevent fires and protect their families. They are also great learning opportunities for both children and adults. We attend them to encourage fire prevention education as well as inform individuals of our services. We provide people with a sense of support if any disaster were to happen to their home or business. They are then ensured that a premiere restoration company has their back. 

Containment

Containment

When it comes to mold remediation, a containment of the exposed area is required to prevent the spread of the mold spores. Mold can effect everybody different depending on health conditions and reactions. Some individuals can have asthma attacks or worse with a small mold presence. Since mold can raise major health concerns, it is not something that we take lightly. That is what sets SERVPRO of Holland/W. Ottawa Co. apart. Our technicians are highly trained in mold remediation and containment, ensuring you nothing short of the highest quality of service. 

Storm Damage in Muskegon, MI

Storm Damage in Muskegon, MI

Storms can strike at any time without much warning. When they do, the aftermath can be nothing short of costly. This business had multiple offices fill with water and knew to call SERVPRO immediately. When disaster strikes, we'll be there!

Commercial Business Interruption from Water Damage

Commercial Business Interruption from Water Damage

Anytime your Business is interrupted with a Loss, whether it be from an ice maker water line like the loss pictured OR inclement weather that brings Wind, Rain and Flooding, you feel like there is a personal storm raging. The hours spent dealing with a loss means less productivity and loss of revenue. SERVPRO of Holland/W. Ottawa County is #Heretohelp

Call Us Today (616) 396-8180

MOLD Found in Utility Closet After Water Heater Leak

MOLD Found in Utility Closet After Water Heater Leak

This is a residential home that had a water heater recently replaced in a finished utility closet. During installation, the water heater had a small leak. The water damage was not dried properly resulting in MOLD REMEDIATION SERVICES. SERVPRO of Holland/W. Ottawa County was onsite to evaluate the loss and put a protocol together to remediate the mold. Helping to make it "Like it never even happened."

Latest Technology

Latest Technology

Equipment and Technology are ever-changing tools that our technicians use which allows them to restore a property to preloss condition effectively and quickly while documenting before, during and after pictures, daily notes and progress reports, etc. Whether it's a small office suite or a multiple story High-Rise, we are here to help. 

Call SERVPRO of Holland/W. Ottawa County 616-396-8180 for all your Cleanup and Restoration needs.

Fire Damage Causing a Thick Layer of Soot on Every Flat Surface

Fire Damage Causing a Thick Layer of Soot on Every Flat Surface

When a fire damage happens, we recommended that you limit the foot traffic in the home to prevent soot particles from being transferred to areas of the home not effected with soot damage. This also helps prevent particles from embedded in the carpet. The use of clean towels or old linens on high traffic areas is very helpful as well.

Call SERVPRO of Holland/W. Ottawa County (616) 396-8180

Bathroom Counter Covered in a Layer of Soot

Bathroom Counter Covered in a Layer of Soot

The soot damage in shown in this bathroom was caused by faulty wiring in a dehumidifier. The wiring smoldered filling the home with black smoke leaving behind a thick layer of soot on every flat surface. To protect the chrome fixture in this bathroom, it's recommended that you clean and apply a light coat of petroleum jelly or oil. Call SERVPRO of Holland/W. Ottawa County 616-396-8180. We are always Here to Help.

Soot Damage Dining Room Table

Soot Damage Dining Room Table

At first glance you might not see anything wrong with this picture, until you notice the light brown circle in the middle of the table. That's the original color of wood before a fire smoldered causing major soot damage in this home. Every flat surface was covered in soot. SERVPRO of Holland/W. Ottawa County was here to help in a matter of hours to mitigate the damages, meet with the adjuster and come up with a plan of action to help make this loss "Like it never even happened".

Unmistakable MOLD

Unmistakable MOLD

Regardless of the "type" of MOLD you discover in your home or business, use caution. Many mold types cause irritation or allergens. Do not disturb or touch the MOLD. The best thing to do is contact SERVPRO of Holland/W. Ottawa County 616-396-8180 and stay out of the area where MOLD is present. 

Commercial Construction Project

Commercial Construction Project

When an unexpected Water Damage delays a major commercial project, SERVPRO of Holland/W. Ottawa County responded immediately to mitigate the damages to ensure the project gets back up and moving forward in a timely manner. SERVPRO of Holland/W. Ottawa County has the training, experience and equipment to handle any size Water Loss.

Commercial Water Damage or Flooding? Call Us Today (616) 396-8180

Sump Pump Failure Due to Excessive Rainfall in February

Sump Pump Failure Due to Excessive Rainfall in February

This family experienced a Sump Pump Failure during heavy rainfall in February. The finished family room with carpet, drywall and trim at one time had 5 inches of standing water. 

Ceiling Fell in After Water Damages Home

Ceiling Fell in After Water Damages Home

This is a picture of a garage ceiling that has fallen in due to a water damage in the home. You can see drywall and insulation hanging from the ceiling as well as puddles of water on the concrete. 

Refrigerator Water Line Leak causing Hardwood Floor Damage

Refrigerator Water Line Leak causing Hardwood Floor Damage

During the night, the refrigerator line to the ice maker broke causing damage to the hardwood flooring in this home. You can see water marks and warping between each plank from the water being absorbed into the wood. 

Jeremy Hoekwater Celebrates 20 Yrs of Excellent Service

Jeremy Hoekwater Celebrates 20 Yrs of Excellent Service

Jeremy Hoekwater started with SERVPRO of Holland/W. Ottawa Co. as a 20 Yr Old Kid on our Production Crew immediately showing Leadership Skills that moved him into the role as Operations Manager 5 short years later Running the Company! Jeremy is Certified in ALL Areas (Mold, Fire, Water, Sewer, Biohazard, etc) and is active in Every Aspect of the Company. Thank you, Jeremy, for 20 YRS of Excellent Service! You are appreciated beyond words!

Soot Damage Caused by Dehumidifier Malfunction

Soot Damage Caused by Dehumidifier Malfunction

The dehumidifier that was hard wired into this home malfunctioned pushing soot thru the duct work completely covering every flat surface of this three story vacation home. SERVPRO of Holland/W. Ottawa Co. Professionals were able to inventory and pack out the contents, complete the content cleaning off-site and restore the structure. 

Foam Used in Residential Fire

Foam Used in Residential Fire

This residential fire started from a dryer malfunction in the basement level of the home. As you can see in the photo, the local fire department used foam to suppress the fire which left about 2" of foam/water in the lower level. SERVPRO of Holland/W. Ottawa Co. Professionals were able to restore the home from the fire and water damage left behind.

Desiccant Dehumidifier Used at a Commercial Water Loss

Desiccant Dehumidifier Used at a Commercial Water Loss

When a water damage happens in your commercial property, you can count on SERVPRO of Holland/W. Ottawa Co. to have the manpower and resources available to help. This is a large commercial water loss in the offices of a manufacturing company. We used a desiccant dehumidifier to remove the humidity from the air.

Unexpected Storm during Holidays

Unexpected Storm during Holidays

No matter what time of year it is, when storms hit West Michigan, it's unexpected and devastating to businesses and homeowners alike. At SERVPRO of Holland/W. Ottawa Co., we are always ready to help no matter what size loss it is. We work with homes that have one or two rooms effected to condos in a 7 story tower. No job is too small or TOO LARGE for SERVPRO of Holland/W. Ottawa Co. to handle.  Emergency services are available 365 days a year 24 hours a day. Call SERVPRO of Holland/W. Ottawa Co. for all your restoration and cleaning needs. 

Equipment for ANY Size job during Storm

Equipment for ANY Size job during Storm

Storms that move thru West Michigan cause major damage to structures of all sizes. The equipment shown was taken in a 7 story condo structure located right off the Lake. The storm caused pipes to freeze in the 7th floor condo flooding all 7 floors. SERVPRO of Holland/W. Ottawa Co. can handle your loss no matter what size it is. We have the equipment accessible to get the job done without delay.  

Commercial Restoration

Commercial Restoration

Whether your commercial property has a small water leak, major fire damage or need mold remediation services, SERVPRO of Holland/W. Ottawa Co. is ready to make you our priority. We are available 24 hours a day to get your Holland & West Ottawa County business back up and running.

Fire in an Industrial Structure

Fire in an Industrial Structure

SERVPRO of Holland/W. Ottawa Co. can respond immediately to your commercial fire damage emergency regardless of the size or scope of the damage. We have the training, experience, and equipment to handle large commercial losses such as the fire loss shown in the picture. 

Fire in a Commercial Building

Fire in a Commercial Building

This picture shows SERVPRO technicians on lifts cleaning soot off of the 23 foot high ceilings after a fire loss inside this commercial property. SERVPRO of Holland/W. Ottawa Co. has the training, experience, and equipment to handle large commercial fire damage emergencies.

Raw Sewage Inside Office Space

Raw Sewage Inside Office Space

Looking at this picture, you might think this looks like MUD but it's NOT.  It is RAW SEWAGE. Imagine this contamination in your office space. This water is grossly unsanitary so avoid direct contact. Special training and equipment is necessary to safely clean this type of contamination. 

Sewage Backup or Toilet Overflow? Call Us Today – (616) 396-8180

DPW Lift Station Sewer Back Up

DPW Lift Station Sewer Back Up

The Lift Station in this Department of Public Works facility went out filling the garage (as shown in this picture) and main offices with raw sewage. The water is grossly unsanitary and may contain bacteria and viruses that could cause serious illness. Special training and equipment is necessary to safely clean this type of contamination. Sewage backup should be considered an emergency and dealt with as quickly as possible. Call SERVPRO of Holland/W. Ottawa Co. if you have experienced any size SEWER Back-Up.

Mold Demo in a Residential Home

Mold Demo in a Residential Home

This is a residential home covered from top to bottom in mold. The home had been closed up for an undisclosed amount of time. Our technicians wore Personal Protection Equipment while working at this property at all times. This picture shows the technicians in the tear out state of the job. If this looks familiar, call SERVPRO of Muskegon & Holland/W. Ottawa Co. 231-733-7601/616-396-8180

Wood Floor Drying Mats

Wood Floor Drying Mats

This residential home had a water loss effecting the hardwood floors in their kitchen. Using the Wood Floor Drying Mat system, we were able to remove the moisture from the hardwood floors. The homeowners were happy with the results of the drying mats and relieved that the floors did not have to be replaced.

Ice Formation Outside Window of Residential Home

Ice Formation Outside Window of Residential Home

Ice formations from the window down the side of this home was an indication that something was wrong at this seasonal home. Snow covering the vent to the furnace caused this home to lose heat resulting in frozen pipes and hundreds of gallons filling the home.  SERVPRO was on-site quickly to assess damages working to make it "Like it never even happened". 

Burst Pipes in Residential Home in the Dead of Winter

Burst Pipes in Residential Home in the Dead of Winter

This seasonal home lost heat during the dead of winter causing pipes to freeze and burst flooding the home with thousands of gallons of water.  Temperatures reaching below 32 degrees freezing the flowing water putting a layer of ice over everywhere the water traveled.  This pic is of a bed where you see inches of ice over the comforter, mattress, bed post and floor. We were able to get onsite once heat was restored to start the mitigation process working to make it "Like it never even happened".

Tree Branches Puncture Residential Roof during Storm

Tree Branches Puncture Residential Roof during Storm

This was the effects of Tree Branches that punctured holes thru a residential roof.  You can see the holes in the drywall and the water marks from the storm. That's the water you see. What about the WATER YOU DON'T SEE in the attic, insulation, walls, etc. We were able to get on site shortly after the trees were removed to start the water remediation quickly to reduce damages and help make it "Like it never even happened". 

Ground Water & Mud Flooded into Residential Home after Storm

Ground Water & Mud Flooded into Residential Home after Storm

This is the aftermath of a residential home that had water and mud flood into the basement thru an entryway door after heavy rains swept thru West Michigan. We were able to react quickly to help minimize the damages and get the mud and water extracted and start the drying process helping to make it "Like it never even happened". 

Mold in a residential home

Mold in a residential home

The mold growth you see in this picture is from a finished basement in a residential home. The food source for this mold was high humidity levels and lack of ventilation. If you notice MOLD in your home, do not disturb the area, call SERVPRO of Muskegon & Holland/W. Ottawa Co. 231-733-7601/616-396-8180 for an estimate today!

Mushrooms Growing from the Couch

Mushrooms Growing from the Couch

This summer home was not winterized properly and unsupervised during a harsh winter here in West Michigan. Pipes in the home froze and burst filling the home with thousands of gallons of water over an undisclosed amount of time. The loss was not discovered until spring.  Mushrooms were found growing from the couch located inside the home. If your home has been effected with a water loss, call the professionals at SERVPRO of Muskegon & Holland/W. Ottawa Co. 231-733-7601/616-396-8180 and we will help to make it "Like it never even happened".

SERVPRO Equipment

SERVPRO Equipment

Pictured here is a small portion of the equipment SERVPRO has on hand at all times to handle any size loss. From desiccant dehumidifiers to wood floor drying systems, SERVPRO has what it takes to handle your loss and help to make it "Like It Never Even Happened"!

SERVPRO Fleet/Uniforms

SERVPRO Fleet/Uniforms

When calling on SERVPRO for services, rest assure when the estimator or crew arrives on site, no matter what time of day, they will ALWAYS be in a SERVPRO uniform and be driving in a SERVPRO marked vehicles for your peace of mind. (Pic includes one of our newest additions before its "makeover"!)

Desiccant Dehumidifier with Generator used in a large Commercial Water Loss

Desiccant Dehumidifier with Generator used in a large Commercial Water Loss

This Trailer Mounted Desiccant Dehumidifier with Generator was used in a large Commercial Water Loss Muskegon MI. Having this piece of equipment available allows us to handle Any Size Loss. 

Mold Containment in a Commercial Building

Mold Containment in a Commercial Building

This mold remediation containment was used in a commercial building where mold remediation services were being performed. The purpose of the containment during the remediation process is to help limit the spread mold to uncontaminated areas.

Our Truck is Fully Equipped to Handle the next Water or Sewer Damage Call!

Our Truck is Fully Equipped to Handle the next Water or Sewer Damage Call!

Whether you have a WATER, SEWER, FIRE or MOLD DAMAGE, our crews are on call 24/7 to respond. Trucks are fully equipped with what they will need to make it "Like it never even happened".