SERVPRO of Holland / West Ottawa County Employee Photos

Randy standing in a field outside

Randy Mulder President

Randy Mulder is the President of SERVPRO of Holland/W. Ottawa Co. He has owned the SERVPRO franchise since 1999 and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration and Applied Structural Drying. Randy is a Council-Certified Microbial Remediator through the American Indoor Air Quality Council, has completed the Successful Subrogation I Course and RRRP - Lead-Based Paint Activities and Renovation. Randy lives in Spring Lake with his wife, Kim and fur baby Stella and enjoys riding his motorcycle, boating and spending time with family and friends.

Kim standing in front of a cream wall

Kim Mulder CFO

Kim Mulder is the CFO at SERVPRO of Holland/W. Ottawa Co. She has been here since 2007 and has completed the SERVPRO Employee Certification Training Program. Kim is currently a Muskegon Lakeshore Chamber of Commerce Ambassador, a position she has held for many years. She lives in Spring Lake with her husband Randy and fur baby Stella. Kim is also the Broker of elan Realty Lakeshore and enjoys boating and spending time with friends and family on the lake.

Operations Manager Chad Hobbs next to SERVPRO box truck at Norton Shores location

Chad Hobbs Operations Manager

Chad Hobbs has been a part of the SERVPRO of Holland/W. Ottawa County family since February 2005 with recent promotion to Operations Manager. As the Operations Manager, Chad will lead his team to be the best they can be while providing excellent customer service. His skills and certifications with the Institute of Inspection Cleaning and Restoration Certification (IICRC) and his many years of experience plays a vital role in guiding his team of technicians. He has also successfully completed the RRRP - Lead-Based Paint Activities and Renovation and Successful Subrogation I Course. Chad enjoys being outdoors and loves all sports. He resides in Bridgeton on the Muskegon River with his wife and children.

Female employee Stacey standing next to SERVPRO work van

Stacey Van Eck Office Manager

Stacey Van Eck has been a part of the SERVPRO of Holland/W. Ottawa Co. family since December 2009 currently holding the title as Office Manager. She holds many offices including Human Resources and Payroll. Stacey has completed the SERVPRO Employee Certification Training Program and is graduate from Grand Valley State University. She currently lives in Hudsonville with her husband & twins and enjoys spending time on the boat with family and friends.

Female Marketing Manager standing in front of display at an expo

Colleen Gibson Marketing Manager

Colleen Gibson is the Marketing Manager at SERVPRO of Holland/W. Ottawa Co since September of 2011. She stays very active with different community events, committees and associations such as the Grand Haven Chamber Ambassador program, Soup For All Committee Member which supports nonprofit organizations that have housing assistance and food panties in the Tri-Cities and supports her local Fire Departments with their Fire Prevention Open House events. Colleen lives in Twin Lake with her husband. She has two adult children and two furry kids. When not working, Colleen enjoys traveling, reading, motorcycle rides and being with family & friends.

Female employee smiling and standing in front of a lime green background

Danielle Hoekwater Customer Service Representative

Danielle Hoekwater joined the SERVPRO of Holland/West Ottawa County team in June 2013. Her current roll as Customer Service Representative means she is the first friendly voice you hear when calling in a loss at SERVPRO of Holland/West Ottawa County. She has successfully completed the SERVPRO Employee Certification Training Program and has her IICRC Certification. Danielle has numerous job responsibilities that includes assisting with billing, itel sample submission, accounts payable and receivable and assisting the marketing department when needed. She lives in Norton Shores with her husband and two daughters. Danielle has been an equestrian for many years. She spends her free time as a 4H leader and her and her eldest daughter shown horses. 

Male employee Antany Cloud Crew Chief standing next to van at Muskegon location.

Antany Cloud Crew Chief

Antany Cloud is a Crew Chief at SERVPRO of Holland/W. Ottawa County. He joined our SERVPRO family June 2018 however brings with him a Restoration background from Florida. Antany is not only the tallest member of our crew which makes him an excellent ceiling specialist for tear outs and cleanings but he also specializes in commercial and residential mold remediation. Antany started out as a production technician and was promoted Dec 2019 to Crew Chief. He has completed the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration Technician, Successful Subrogation I course and the SERVPRO Employee Certification Program (ECTP). Antany is the first to volunteer to work after-hours when emergencies arise. He lives in Muskegon and enjoys relaxing and catching up on Law & Order episodes.

Dave Stratton Certified Technician

Dave Stratton is a Certified Technician who is skilled in Mold Remediation and Water Restoration with SERVPRO of Holland/W. Ottawa Co since June 2007. He has been involved and led numerous large loss projects in commercial facilities and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration Technician and has completed the Successful Subrogation I Course. Dave lives in Muskegon with his wife and four children and loves ALL Hunting Activities.

Male employee Kris Davros standing in front of SERVPRO van

Kris Davros Certified Technician

Kris Davros joined the SERVPRO of Holland/W. Ottawa Co. team November 2016.  He has completed the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration Technician and Successful Subrogation I course.  Kris is a key after-hours water mitigation and COVID-19 decontamination specialist with superb communication skills.  He lives near Lake Michigan and spends his free time at the beach, playing sports or enjoying the outdoors. 

Female employee Kim Kamerad standing in front of SERVPRO van

Kim Kamerad Certified Technician

Kim Kamerad has been a certified technician at SERVPRO of Holland/West Ottawa County since May 2018 and has completed the SERVPRO Employee Certification Program (ECTP) and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration Technician and Successful Subrogation I course. Kim specializes in fire restoration and has also been involved with several residential water mitigation's and residential mold losses. Kim lives in Muskegon with her three children and when not hanging out spending quality time with them, she enjoys playing hockey. 

Male employee Bill Norkus Tech standing next to fleet  at Muskegon location.

Bill Norkus Certified Technician

Bill Norkus joined the SERVPRO of Holland/W. Ottawa County family in June 2018. He has successfully completed the SERVPRO Employee Certification Program (ECTP) and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration Technician and Successful Subrogation I course. Bill has been instrumental with our large commercial mold remediation losses as well as other aspects of cleaning and restoration. Bill keeps busy with family activities and enjoys sports, video games and comic books. He lives in North Muskegon with his wife and two kids. 

Male employee Steven next to green SERVPRO van

Steven Hollopeter Production Technician

Steven Hollopeter is a production technician who joined the SERVPRO of Holland/W. Ottawa Co. team December 2019. He has successfully completed the SERVPRO HeroReady Production Technician learning path. Steven volunteered many hours on the weekend and after his normal shift when not scheduled to be on-call just to assist with commercial projects during the COVID-19 pandemic. When not working, he enjoys outdoor activities such as biking, hiking, and playing sports. Steven lives in Muskegon with his family.

Male employee Anthony next to green SERVPRO van

Anthony Jesko Production Technician

Anthony Jesko is a Production Technician at SERVPRO of Holland/W. Ottawa Co. as of December 2019. He has successfully completed the SERVPRO HeroReady Production Technician learning path. Anthony worked closely with commercial clients including property management companies, nursing homes, manufacturing facilities and local municipalities during the COVID-19 pandemic providing decontamination services as a proactive measure and after confirmed or suspected exposure had occurred. Anthony enjoys kayaking, fishing and basketball and lives in Coopersville.

Male employee Ryan standing in front of green SERVPRO van

Ryan Emery Production Technician

Ryan Emery is a Production Technician at SERVPRO of Holland/W. Ottawa Co. since June 2020.  He has successfully completed the SERVPRO HeroReady Production Technician learning path and has assisted on a wide variety of projects, residential and commercial.  Ryan is our crew comedian who helps keep things "light", and maintains a positive "can do" attitude through even the most challenging work.  His interests outside of work include music, sports, and time with family.

Male employee AJ standing in front of green SERVPRO van

Alan (AJ) Sanger Production Technician

Alan (AJ) Sanger is a Production Technician at SERVPRO of Holland/W. Ottawa Co. since July 2020.  He has successfully completed the SERVPRO HeroReady Production Technician learning path.  As a newer employee he has worked on numerous types and sizes of projects; still trying to find his specialty.  AJ is eager to learn new skills, and is the first one in the parking lot every morning.  He is a proud single dad of three, avid sports fan, and enjoys fishing, hunting and restoring vehicles in his spare time. 

Bobbie Sischo Content Restoration Specialist

Bobbie Sischo is a Content Restoration Specialist with SERVPRO of Holland/W. Ottawa County with over 10 years of restoration experience. She has excellent organizational skills as well as a positive approach to everything she does. Bobbi is a grandmother who loves to cook and watch her grandson play soccer. She lives in Muskegon.

Molly in the marketing office standing next to cutout images

Molly Rand Marketing Support Coordinator/Marketing Admin Asst

Molly Rand holds two titles, Marketing Support Coordinator and Administrative Assistant in the Marketing Department at SERVPRO of Holland/W. Ottawa County. With her long history in hospitality, event planning, customer service and marketing, Molly fits perfectly in her new roles. She has been an Ambassador with the Grand Haven, Spring Lake, Ferrysburg Chamber of Commerce for many years. In her down time, Molly enjoys being on the boat with her husband and two dogs, reading and staying active. She lives in the Spring Lake area.

Female employee Makayla standing next to green SERVPRO van

Makayla Gibson Sales & Marketing Representative

Makayla Gibson has watched her mother in her role as Marketing Representative then on to the Marketing Manager position over the last nine years. She has worked on-call here and there over the last couple of years and just recently joined the SERVPRO family full-time as our newest (and Youngest) member of SERVPRO of Holland/W. Ottawa Co. Makayla brings lots of sass and personality to our SERVPRO family. She is currently working through our training program and very soon she will be greeting and meeting with our wonderful customers. In Makayla's free time, she enjoys spending as much time at the beach as she can reading and watching sunsets on Lake Michigan. She is learning to golf and spending time with close friends and family is very important to her.

Male employee Sergio standing in front of SERVPRO green van

Sergio Torres - Job File Coordinator

Sergio Torres is a Job File Coordinator at SERVPRO of Holland/W. Ottawa Co. He has several years of restoration experience with IICRC Certified Technician in water damage restoration and carpet cleaning. Sergio has successfully managed several large loss commercial loss projects and has participated on our storm team. When not working, he enjoys being outdoors and resides in Muskegon with his family.

Stella Mulder Greeter

Stella is the personal greeter of SERVPRO of Holland/W. Ottawa Co. She is not only a great judge of character which makes her an excellent protector of the office but she is sure to put a smile on your face no matter what kind of day you are having. Stella has been with SERVPRO since Nov 2011 and lives in Spring Lake with her human parents, Randy and Kim.