SERVPRO of Holland / West Ottawa County Employee Photos

Randy standing in a field outside

Randy Mulder

President

  • Randy Mulder has owned the SERVPRO of Holland/W. Ottawa County franchise since 1999.
  • Certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC) include Water Damage Restoration and Applied Structural Drying, has completed Successful Subrogation I Course and RRRP - Lead-Based Paint Activities and Renovation.
  • Randy is a Council-Certified Microbial Remediator through the American Indoor Air Quality Council. 
  • Randy resides in Spring Lake with his wife, Kim, and fur baby Stella. He enjoys riding his motorcycle, boating, and spending time with family and friends.

Kim standing in front of a cream wall

Kim Mulder

CFO

  • Kim has been with SERVPRO of Holland/W. Ottawa County since 2007.
  • She has completed the SERVPRO Employee Certification Training Program.
  • Kim lives in Spring Lake with her husband Randy, and fur baby, Stella. Kim enjoys boating and spending time with friends and family.  She is also the Broker of élan Realty Lakeshore.

Operations Manager Chad Hobbs next to SERVPRO box truck at Norton Shores location

Chad Hobbs

Operations Manager

  • Chad has been a part of the SERVPRO of Holland/W. Ottawa County family since February 2005.
  • He has held many positions throughout the years bringing a wealth of knowledge to his current position playing a vital role in guiding his team of technicians.
  • Chad has successfully completed the RRRP - Lead-Based Paint Activities and Renovation, Successful Subrogation I Course and the following certifications from Inspection Cleaning and Restoration Certification (IICRC), Journeyman Fire & Smoke Restorer, Journeyman Textile Cleaner, Water Damage Restoration, Applied Structural Drying, Carpet Cleaning, Upholstery & Fabric Cleaning, Odor Control and Fire & Smoke Restoration Technician.
  • He enjoys being outdoors and loves all sports. He resides in Bridgeton on the Muskegon River with his wife and children.

Female employee Stacey standing next to SERVPRO work van

Stacey Van Eck

Office Manager

  • Stacey Van Eck has been with SERVPRO of Holland/W. Ottawa County since December 2009.
  • She holds many positions including Human Resources and Payroll.
  • Stacey has completed the SERVPRO Employee Certification Training Program.
  • She is a graduate from Grand Valley State University and currently lives in Hudsonville with her husband and twins.  In her spare time she enjoys spending time on the boat with family and friends.

Female Marketing Manager standing in front of display at an expo

Colleen Gibson

Marketing Manager

  • Since September of 2011 Colleen has been a part of the SERVPRO of Holland/W. Ottawa County family.
  • She stays very active with different community events, committees and associations such as the Grand Haven Chamber Ambassador program, Soup For All Committee Member which supports nonprofit organizations that have housing assistance and food panties in the Tri-Cities and supports her local Fire Departments with their Fire Prevention Open House events.
  • Colleen lives in Twin Lake with her husband. She has two adult children and two furry kids. When not working, she enjoys traveling, reading, motorcycle rides and being with family and friends.

Female employee smiling and standing in front of a lime green background

Danielle Hoekwater

Customer Service Representative

  • Danielle joined the SERVPRO of Holland/West Ottawa County team in June 2013.
  • Her current roll means she is the first friendly voice you hear when calling in a loss.
  • She has successfully completed the SERVPRO Employee Certification Training Program and has her IICRC Certification.
  • Danielle has numerous job responsibilities that includes assisting with billing, itel sample submission, accounts payable and receivable.
  • She lives in Norton Shores with her husband and two daughters. Danielle has been an equestrian for many years. She spends her free time as a 4H leader and loves showing horses with her eldest daughter.

Male employee Antany Cloud Crew Chief standing next to van at Muskegon location.

Antany Cloud

Crew Chief

  • Antany joined SERVPRO of Holland/W. Ottawa County in June 2018.
  • He is not only the tallest member of our crew, which makes him an excellent ceiling specialist for tear outs and cleanings, but he also specializes in commercial and residential mold remediation.
  • Antany started out as a production technician and was quickly promoted to Crew Chief in Dec 2019.
  • Certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC) include, Water Damage Restoration Technician, Successful Subrogation I Course, and the SERVPRO Employee Certification Program (ECTP).
  • Antany is the first to volunteer to work after-hours when emergencies arise.
  • He lives in Muskegon and enjoys relaxing and catching up on Law & Order episodes when he's not working.

Male employee, Dave, standing in front of SERVPRO green vehicle

Dave Stratton

Crew Chief

  • Dave has been with SERVPRO of Holland/W. Ottawa County since June 2007 as a Certified Technician and was promoted to Crew Chief in February 2021.
  • He has been involved in and led numerous large loss projects in commercial facilities.
  • Certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC) include, Water Damage Restoration Technician and he has completed the Successful Subrogation I Course.
  • Dave resides in Muskegon with his wife and four children. He loves ALL things related to hunting.

Male employee Kris Davros standing in front of SERVPRO van

Kris Davros

Certified Technician

  • Kris Davros joined the SERVPRO of Holland/W. Ottawa County team in November 2016. 
  • Certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC) include, Water Damage Restoration Technician and Successful Subrogation I Course. 
  • Kris is a key after-hours water mitigation and COVID-19 decontamination specialist with superb communication skills. 
  • He lives near Lake Michigan and spends his free time at the beach, playing sports or enjoying the outdoors. 

Female employee Kim Kamerad standing in front of SERVPRO van

Kim Kamerad

Certified Technician

  • Kim joined the SERVPRO of Holland/West Ottawa County team in May 2018.
  • Certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC) include, Water Damage Restoration Technician and Successful Subrogation I Course. She has also completed the SERVPRO Employee Certification Program (ECTP).
  • Kim specializes in fire restoration and has also been involved with several residential water mitigation's and residential mold losses.
  • She lives in Muskegon with her three children. When not spending quality time with them, she enjoys playing hockey. 

Male employee Steven next to green SERVPRO van

Steven Hollopeter

Production Technician

  • Steven has been with SERVPRO of Holland/W. Ottawa County since December 2019.
  • He has successfully completed the SERVPRO HeroReady Production Technician learning path.
  • Steven volunteered many hours on the weekend and after his normal shift when not scheduled to be on-call just to assist with commercial projects during the COVID-19 pandemic.
  • When not working, he enjoys outdoor activities such as biking, hiking, and playing sports. Steven lives in Muskegon with his family.

Male employee Anthony next to green SERVPRO van

Anthony Jesko

Production Technician

  • Anthony joined the SERVPRO of Holland/W. Ottawa County team in December 2019.
  • He has successfully completed the SERVPRO HeroReady Production Technician learning path.
  • Anthony worked closely with commercial clients including property management companies, nursing homes, manufacturing facilities and local municipalities during the COVID-19 pandemic providing decontamination services as a proactive measure and after confirmed or suspected exposure had occurred.
  • He enjoys kayaking, fishing, and basketball and lives in Coopersville.

Male employee Ryan standing in front of green SERVPRO van

Ryan Emery

Production Technician

  • Ryan has been with SERVPRO of Holland/W. Ottawa County since June 2020. 
  • He has successfully completed the SERVPRO HeroReady Production Technician learning path.
  • Ryan has assisted on a wide variety of projects, residential and commercial.  He is our crew comedian who helps keep things "light", and maintains a positive "can do" attitude through even the most challenging work. 
  • His interests outside of work include music, sports, and time with his family.

Male employee AJ standing in front of green SERVPRO van

Alan (AJ) Sanger

Production Technician

  • AJ has been a part of SERVPRO of Holland/W. Ottawa County since July 2020. 
  • He has successfully completed the SERVPRO HeroReady Production Technician learning path. 
  • AJ has worked on numerous types and sizes of projects; still trying to find his specialty.  AJ is eager to learn new skills, and is the first one in the parking lot every morning.
  • He is a proud single dad of three, avid sports fan, and enjoys fishing, hunting and restoring vehicles in his spare time. 

Female employee Bobbie standing in front of green SERVPRO vehicle

Bobbi Sischo

Content Restoration Specialist

  • Bringing over 10 years of restoration experience, Bobbi joined the SERVPRO of Holland/W. Ottawa County team in September 2018.
  • She has excellent organizational skills as well as a positive approach to everything she does.
  • Bobbi is a grandmother who loves to cook and watch her grandson play soccer. She lives in Muskegon.

Male employee Bill Norkus Tech standing next to fleet  at Muskegon location.

Bill Norkus

Job File Coordinator | Certified Technician

  • Bill joined the SERVPRO of Holland/W. Ottawa County family in June 2018.
  • He has successfully completed the SERVPRO Employee Certification Program (ECTP) and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration Technician and Successful Subrogation I Course.
  • Bill has been instrumental with our large commercial mold remediation losses as well as other aspects of cleaning and restoration. With his promotion, Bill now also holds the title of Job File Coordinator as of October 2020. 
  • He keeps busy with family activities and enjoys sports, video games and comic books. He lives in North Muskegon with his wife and two kids. 

Female employee standing in front of green SERVPRO van

Molly Rand

Marketing Support Coordinator | Marketing Administrative Assistant

  • Molly has been with the SERVPRO of Holland/W. Ottawa County family since August 2020.
  • With her long history in hospitality, event planning, customer service and marketing, Molly fits perfectly in her new roles.
  • She has been an Ambassador with the Grand Haven, Spring Lake, Ferrysburg Chamber of Commerce for many years.
  • In her down time, Molly enjoys being on the boat with her husband and two dogs, reading, and dancing. She lives in the Spring Lake area.

Female employee Makayla standing next to green SERVPRO van

Makayla Gibson

Sales & Marketing Representative

  • Makayla has worked on-call here and there over the last couple of years and joined the SERVPRO of Holland/W. Ottawa County family full-time in September 2020.
  • Makayla brings lots of passion and personality to our SERVPRO family.
  • In her free time, she enjoys spending as much time at the beach as she can reading and watching sunsets on Lake Michigan. Also, spending time with close friends and family is very important to her.

Eddie Commercial Sales and Marketing Rep standing in front of green SERVPRO van

Eddie O'Shinski

Commercial Sales & Marketing Representative

  • Eddie joined the SERVPRO of Holland/W. Ottawa County team in November 2020.
  • He brings a wealth of manufacturing experience, focusing on customer service and customer relations from previous employers. 
  • Eddie recently moved to Grand Haven and in his down time enjoys playing guitar and singing, riding his motorcycle and kayaking with his wife, and volunteering with a non-profit organization.  He has three adult children and four furry kids.

Stella the dog laying on chair next to Entrepreneur magazine

Stella Mulder

Greeter

  • Stella has been a part of the SERVPRO of Holland/W. Ottawa County family since November 2011.
  • She is not only a great judge of character, which makes her an excellent protector of the office, but she is sure to put a smile on your face no matter what kind of day you are having.
  • Stella lives in Spring Lake with her human parents, Randy and Kim. She loves belly rubs and visiting Lake Michigan.