Recent Why SERVPRO Posts

Emergency Ready Profile

10/7/2019 (Permalink)

If you own or manage a commercial facility, it is very important to know where your utility shutoffs are and who to call should something happen. In light of this, we offer a complimentary tool known as an Emergency Ready Profile. This is a free service where a representative from our franchise will come out and take pictures of your utility shutoffs, write down locations, collect vendor information, and more that will be housed in your own personalized online profile. This profile can be accessed by computer, smartphone, and even printed off. This tool is not only useful in organizing the important information about your facility should something happen, but can also be used as a training tool for new employees. This free service ensures that everything you need to know about your facility is at your fingertips. If you are interested in having one done for your facility, give us a call at:

616-396-8180

Understanding The Process

9/9/2019 (Permalink)

If you have ever experienced a loss to your home or business, you know how worrisome it can be. Often then not, one of the first things you want to know is how the situation is going to get resolved. One of our main priorities is that our customers know and understand exactly what we are going to do to restore their home or business. Our technicians are trained to keep customers updated and answer any questions they may have. Since restoration can be a complex process, we want to ensure that our customers know exactly what we are doing and why we are doing it. If you experience a loss to your home or business, we are here to help! Your property will be in good hands.

Be Prepared

9/4/2019 (Permalink)

There is nothing more frustrating than experiencing a loss to your home or business and having no idea what to do. It is best to have a clear cut plan to help you make it through this difficult time. If you are a business owner, not being prepared for a loss could mean much more down time than if you were prepared. Ensure that those onsite know who your contractors are and who they need to call should something happen. If you are a homeowner, take extra steps to prevent a loss such as having a battery backup for your sump pump should you experience a power outage. We recommend to all of our customers to have a precise plan for what they will do should disaster strike.

There When You Need Us

8/5/2019 (Permalink)

When disaster strikes, it usually isn't at a time that is convenient. Nobody likes to wake up in the middle of the night to their home filled with water. Nobody likes to get that phone call from their opening manager that their business is flooded. If you have ever experienced this, we are here to help. We have somebody on call 24/7 so that you are always able to speak with a real person and receive immediate response if necessary. Our crews have extensive experience with immediate dispatch to prevent further damage to your home or business. If you encounter a loss that is an emergency and needs to be addressed now, we are just a call away. We truly are faster to any size disaster.

Oh Christmas Tree

11/26/2018 (Permalink)

Christmas tree season is upon us!

Most people begin setting dates to shop for their tree shortly after Thanksgiving. The tree farms grow busier and busier, and you begin seeing trees on top of cars going down the road. The local supermarkets have shelves packed full of lights and holiday music is in the air. 

Christmas trees, although festive and pretty, bring along some extreme dangers. It is not uncommon during the holiday season for families to experience Christmas tree fires. Here are some tips on how to avoid these disasters:

- Always re-cut the trunk at least one inch from the bottom and drill a hole in the middle to allow the tree to absorb water and stay healthy.

- Keep your tree away from heat sources. These can include space heaters, fireplaces, wood stoves, televisions, computer monitors, and more. 

- Do not put too many strands of lights on your tree. The rule of thumb is a maximum of three plugs per extension cord. 

- Always make sure your tree has water! A Christmas tree fire is much more likely when your tree is dry. 

If you do experience a tree fire, we are here to help. Our highly trained technicians are not strangers to these kinds of situations. You can trust us to be there for you in your time of need.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (616) 396-8180

Broken Pipes

11/21/2018 (Permalink)

As winter approaches, the fear of frozen and broken pipes are on the minds of many homeowners and maintenance people. These fears are a reality for many individuals who have faced severe damages in the past. When it comes to sudden disasters, it is all about response time. When a school or a manufacturer experiences extensive water damage, it has the ability to put them out of commission for an extended period of time. This is especially harmful to businesses as their profit is reliant on being open. 

If you need help NOW, call SERVPRO of Holland/West Ottawa County. We are available 24/7, 365 days a year. If the thought of dealing with your insurance provider has you stressed out even more, don't worry! We will work with your insurance company to help make everything run as smooth as possible. 

Have Water or Flood Damage?
Call Us Today – (616) 396-8180

Cleaning Your Gutters

11/5/2018 (Permalink)

As the Fall season comes to a close, the leaves begin to fall faster than ever. What does this result in? You guessed it, clogged gutters. So how important is it to make sure your gutters are clean? We will tell you, very. Your gutters can become full of leaves and sticks, creating numerous issues. Clogged gutters begin to hold standing water. As the temperature outside drops, this water can freeze and expand. This can easily lead to gutter repair or replacement over night. If water is unable to successfully drain from your roof, it can also begin to seep into your foundation, walls, and attic. For those of you who may experience this unfortunate situation, we have the ability to solve your problem before more arise. If you have water damage to your home or business, we are here to help. 

Make sure your gutters are clean and can successfully drain water, even if this means calling a professional. If you do experience water damage, give us a call. We will come running. 

Have Water or Flood Damage?
Call Us Today – (616) 396-8180

The Holidays

10/17/2018 (Permalink)

With the holiday season looming around the corner, the amount of house fires begin to increase. This is often due to cooking, space heaters, fireplaces/wood stoves, and decorations such as candles. These different factors play a huge part in the spike in house fires around the holidays. It is very important to take many precautions in order to prevent house fires. A few are as follows:

  1. Do not cook when you have been drinking or are very tired
  2. Plug space heaters directly into outlets and not into extension cords or power strips
  3. Have your fireplace/wood stove inspected every year and cleaned when needed
  4. Do not sleep with lit candles or put candles on your Christmas tree

Even though homeowners take many precautions, accidents do still happen. When disaster strikes, have a company on speed dial that you can trust. SERVPRO of Holland/W. Ottawa County has highly trained technicians with the skills and equipment needed to be there in your time of need. We deal with many house fires around the holidays and have experience in all different circumstances and parts of the restoration process.

Have Questions? Call Us Today – (616) 396-8180

Moisture & Mold

9/18/2018 (Permalink)

West Michigan has received plenty of storms and heavy rain this summer. All of the flooding and high humidity has left homes and businesses in need of water extraction and drying. The severity of water damage to buildings throughout the summer have ranged from water pouring through windows and flooding basements, to small roof leaks. No matter the size, call SERVPRO of Holland/W. Ottawa Co. if you are unsure if you can successfully dry your home or business. Even the smallest amount of water or moisture can begin to produce mold. Mold has the ability to spread and generate serious health concerns if not remediated promptly. Our technicians are trained professionals with the knowledge and equipment needed to remediate your mold problem and ensure safety. 

If You See Signs of Mold, 
Call Us Today – (616) 396-8180

National Preparedness Month

8/31/2018 (Permalink)

This year for National Preparedness Month, join your community in preparing for emergencies and disasters of all types, and leading efforts to encourage the community as a whole to become more prepared. “Disasters happen” and not only devastate individuals and neighborhoods, but entire communities, including businesses of all sizes. It is very important as a business owner that you are prepared for whatever may happen. Disasters can take a toll on your business and heavily impact finances and the ability to stay open. You have the tools at your finger tips to be prepared and maximize your chances of recovery after an emergency or disaster by using these three steps:

-Plan to stay in business
-Encourage your employees to become ready
-Protect your investment


We must work together as a team to ensure that our families, businesses, places of worship and neighborhoods are ready. At Ready.gov/business,
companies can find vital information on how to begin preparing their organization and addressing their unique needs during an emergency. You
can also contact SERVPRO of Holland/W. Ottawa Co. to find out more on how to be ready when disaster strikes with the Emergency READY Program®.