SERVPRO of Holland / West Ottawa County Employee Photos

Randy Mulder President

Randy Mulder President

Randy Mulder is the President of SERVPRO of Holland/W. Ottawa Co. He has owned the SERVPRO franchise since 1999 and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration and Applied Structural Drying. Randy is a Council-Certified Microbial Remediator through the American Indoor Air Quality Council, has completed the Successful Subrogation I Course and RRRP - Lead-Based Paint Activities and Renovation. Randy lives in Norton Shores with his wife, Kim and fur baby Stella and enjoys riding his motorcycle and spending time with family and friends at their cottage.

Jeremy Hoekwater Operations Manager

Jeremy Hoekwater Operations Manager

Jeremy Hoekwater is the Operations Manager at SERVPRO of Holland/W. Ottawa Co. He has been with SERVPRO since June 1997 and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Applied Structural Drying, Journeyman Fire & Smoke Restorer, Fire & Smoke Restoration, Carpet Cleaning, Journeyman Textile Cleaner, Water Damage Restoration, Odor Control, Carpet Repair & Reinstallation Upholstery & Fabric Cleaning and Journeyman Water Restrorer. Jeremy has also completed the RRRP - Lead-Based Paint Activities and Renovation, Successful Subrogation I Course and Bio-Remediation training. He is a Council-Certified Microbial Remediation Supervisor through the American Indoor Air Quality Council. Jeremy lives in Zeeland with his family and enjoys being a cadet counselor and lacrosse coach.

Chad Hobbs Production Manager/Estimator

Chad Hobbs Production Manager/Estimator

Chad Hobbs is a Production Manager/Estimator who is a priority responder for SERVPRO of Holland/W. Ottawa Co. He has over 10 years experience with SERVPRO and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Journeyman Fire & Smoke Restorer, Journeyman Textile Cleaner, Water Damage Restoration, Applied Structural Drying, Carpet Cleaning, Upholstery & Fabric Cleaning, Odor Control and Fire & Smoke Restoration Technician. He has also completed the RRRP - Lead-Based Paint Activities and Renovation and Successful Subrogation I Course. Chad lives in West Michigan with his wife and three daughters. He enjoys all sports and outdoor activities.

Mike Hoekwater Crew Chief

Mike Hoekwater Crew Chief

Mike Hoekwater is a Crew Chief who is a specialist in hard floor cleaning at SERVPRO of Holland/W. Ottawa Co. He has 10 years experience with SERVPRO and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration, Fire & Smoke Restoration and Odor Control Technician. He has also completed the RRRP - Lead-Based Paint Activities and Renovation and Successful Subrogation I Course. Mike lives in Norton Shores, enjoys concerts, drawing and is an experienced tattoo artist.

Dave Stratton Certified Technician

Dave Stratton Certified Technician

Dave Stratton is a Certified Technician who is skilled in Mold Remediation and Water Restoration with SERVPRO of Holland/W. Ottawa Co. He has been with SERVPRO since June 2007 and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration Technician and has completed the Successful Subrogation I Course. Dave lives in Muskegon with his wife and four children and loves ALL Hunting Activities.

Kris Davros Certified Technician

Kris Davros Certified Technician

Kris Davros is an IICRC Certified Water Technician at SERVPRO of Holland/W. Ottawa Co.  He has been with SERVPRO since November 2016.  Kris has an eye for detail and has exceptional customer service skills. Kris lives near Pier Marquette beach and enjoys good conversation, the beach and is a sports and outdoor enthusiast.  

Michelle Stratton Content Restoration Specialist

Michelle Stratton Content Restoration Specialist

Michelle Stratton is a Content Restoration Specialist at SERVPRO of Holland/W. Ottawa Co. She has several years experience working at SERVPRO on content restoration. Michelle lives with her husband, Dave (technician) and their four children in Muskegon. She enjoys camping and spending time with family.

Kim Mulder CFO

Kim Mulder CFO

Kim Mulder is the CFO at SERVPRO of Holland/W. Ottawa Co. She has been here since 2007 and has completed the SERVPRO Employee Certification Training Program. Kim is currently a Muskegon Lakeshore Chamber of Commerce Ambassador, a position she has held for many years. She lives in Norton Shores with her husband Randy and fur baby Stella. Kim is also the Broker of elan Realty Lakeshore and enjoys riding her motorcycle and spending time at their cottage.

Stacey Van Eck Office Manager

Stacey Van Eck Office Manager

Stacey Van Eck is the Office Manager at SERVPRO of Holland/W. Ottawa Co. She started in Dec 2009 and has completed the SERVPRO Employee Certification Training Program. Stacey is a GVSU graduate, lives in Hudsonville with her husband & twins. She enjoys boating and photography.

Danielle Dykstra Customer Service Representative

Danielle Dykstra Customer Service Representative

Danielle Dykstra is a Customer Service Representative and is the first friendly voice you hear when calling in a loss at SERVPRO of Holland/W. Ottawa Co. She joined the team in June 2013, has completed the SERVPRO Employee Certification Training Program and assists with multiple office duties. Danielle lives in Norton Shores with her daughter and they are both equestrians.

Colleen Gibson Marketing Manager

Colleen Gibson Marketing Manager

Colleen Gibson is the Marketing Manager at SERVPRO of Holland/W. Ottawa Co and has been with the company since September of 2011. While working at SERVPRO, she has been very active with community events such as the Muskegon County Fire Prevention committee for the Sportsmen for Youth event and local Fire Prevention Open House events. Colleen is also a member of the Muskegon Adjuster's Association (who has donated over $120,000 to local charities over past 25 years), a Grand Haven Chamber Ambassador committee member, a Grand Haven Leads Group member and volunteers at events when needed. Colleen lives in Twin Lake with her husband, two children and her dog and she enjoys camping, golfing and bowling.

Barb Hermanson SMR

Barb Hermanson SMR

Barb Hermanson is one of our Marketing Representatives at SERVPRO of Holland/W. Ottawa Co. She is in the business of building quality relationships with our Insurance Agents, Fire Departments, Residential business contacts as well as small commercial businesses. Barb comes to SERVPRO of Holland/W. Ottawa Co. with a positive attitude, great people skills and genuine desire to meet new people. She is a "true" people person! Barb is a mother and grandmother and loves spending time with family and friends. She has a love for dogs, cats, good wine, craft beer and living on the Lakeshore with her husband.

Stella Mulder Greeter

Stella Mulder Greeter

Stella is the personal greeter of SERVPRO of Holland/W. Ottawa Co. She is not only a great judge of character which makes her an excellent protector of the office but she is sure to put a smile on your face no matter what kind of day you are having. Stella has been with SERVPRO since Nov 2011 and lives in Norton Shores with her human parents, Randy and Kim.