Recent Posts

Extreme HEAT

7/6/2018 (Permalink)

With summer in full swing and temperatures reaching well above 90, please consider safety precautions for extreme heat. It's not doubt that heat effects everyone differently especially those that are young, elderly, overweight or sick. And that goes for pets as well. In large populated areas residents have a greater risk because of how hot pavements and roofs get. Sometimes the heat on a surface can be 50-90 degrees hotter than the air. 

No matter where you live, you should always prepare for and prevent extreme heat exposure. Stay hydrated and limit alcohol and caffeine intake. Stay indoors in the air conditioning if possible. If you have to go outside, wear clothes that are loose fitting and light colored. Always apply sunscreen often.

There are several signs of heat exhaustion:

  1. heavy sweating
  2. weakness
  3. cold
  4. pale
  5. clammy skin
  6. nausea
  7. vomiting
  8. fainting

Heat exhaustion can lead to heat stroke and is life threatening.

Signs of heat stroke are:

  1. high body temperature (103 degrees plus)
  2. rapid and strong pulse
  3. unconsciousness

Call 911 if you suspect someone is having heat stroke. Use cool wet clothes or a bath to help bring the temperature down. Do not give fluids. This is a serious medical emergency, treat as such.

When the humidity is high, it can feel like the temperature is 15 degrees hotter. Extreme heat is very dangerous. For more information on prevention and preparedness, visit or

Destroy Odors with DEODORIZATION

7/6/2018 (Permalink)

Fire, smoke and soot damage in your business or home have the potential to create unpleasant odors for years if the effected areas are not properly cleaned, sanitized and deodorized. When different types of materials burn, the smoke travels throughout the structure leaving residue on surfaces and also in hard-to-reach places. Professional action should be taken quickly before permanent damages to contents occurs from residue and soot deposits. 

IICRC Certified technicians at SERVPRO of Holland/W. Ottawa Co. provide specialized services to rid your business or home of odors from a fire or smoke damage. Our technicians seek and remove the source of the odor not by covering it up with a fragrance. 

Do you know someone (friend, neighbor, client, customer, family member) that has had a fire, water, mold damage or some other type of odor that refuses to go away? Call SERVPRO of Holland/W. Ottawa Co. and we'll help make it "Like it never even happened."

Going on VACATION? Must Do's Before You Leave

7/6/2018 (Permalink)

Most American plan on taking at least one family vacation every year. When traveling for more than a couple of days, be sure your home is properly protected. Windows and doors being locked are a given however are you're missing steps to be sure your home will be the same when you return? 

Do Not Let People Know Your Home is Empty.

  1. Put a HOLD on your mail and newspaper service.
  2. Continue Lawn Care Services to make your home seem less abandoned.
  3. Set your indoor and outdoor lights on a timer or install motion detectors to deter burglars.
  4. Post vacation pictures on social media when you return.

Accident Proof Your Home.

  1. Check and replace batteries in your thermostat, smoke detectors, carbon monoxide detectors, security devices, cameras, motion detectors, etc.
  2. Shut off the main water supply or the water pump. We just received a call today from a homeowner who has been on vacation for the last week and his daughter just discovered that a water supply line sprung a leak on the second floor of their home causing damages to all three levels. All the drywall on the first level and in the finished basement level had fallen in, water was bubbled behind the paint in the walls and there were inches of standing water that had not yet found it's way to the lowest point in the home. Imagine coming home to that. This type of situation happens more often that you think.
  3. Switch your water heater to vacation mode or turn it off to conserve energy. 
  4. Unplug your electronics to prevent a power surge or make sure they are plugged into a surge protector. 
  5. If losing power is typical during a storm or heavy rain, freeze a cup of water and place a penny on top of the ice before you leave for vacation. When you return home, check to see if the penny is frozen on top or the bottom of the cup. This will tell you if your home lost power while you were on vacation. Inspect the food in your refrigerator or freezer.

While these tips may be time consuming before you go on vacation, they could save you a huge headache when you return. 


6/19/2018 (Permalink)

SERVPRO of Holland/W. Ottawa County is highly recognized as a leader in fire and water cleanup and restoration provider not only in West Michigan along the Lakeshore but Nationwide by hundreds of insurance companies. But did you know that SERVPRO of Holland/W. Ottawa County also offers reliable and efficient crime scene and biohazard cleanup and other restoration services to both commercial and residential property owners. 

Failure to properly handle and safely remove hazardous substances can pose serious health consequences for building occupants, employees, customers and owners. Exposure to biological and chemical contaminants is dangerous. 

SERVPRO of Holland/W. Ottawa County professionals are highly trained to remove hazardous substances safely and effectively. Disposal of hazardous materials and waste is just as important according to OSHA, EPA and state and local health regulations. 

SERVPRO of Holland/W. Ottawa County has the necessary equipment and cleaning products needed to help turn an unsafe environment into a clean and safe office or home. 

SERVPRO of Holland/W. Ottawa County can help you with the following:

  • Crime Scene Residues - fingerprint powder, evidence gathering chemicals, tear gas and pepper spray residues.
  • Bloodborne Pathogens - removal and disposal of bodily fluids, tissue and other pathogenic substances from accident, trauma, crime or death.
  • Methamphetamine Labs - chemicals used to produce illegal drugs leave behind harmful residues.
  • Arson
  • Sewage Backups
  • Vandalism - graffiti, eff, spoiled foods and human or animal waste.
  • Mold Mitigation and Remediation
  • Black Water Intrusions

Contact SERVPRO of Holland/W. Ottawa County today for 24-hour Emergency Services.

Be Aware and Use Precautions

6/4/2018 (Permalink)

SERVPRO of Holland/W. Ottawa County technicians take care of water damages on a daily basis. We know that acting quickly is a requirement if we want to prevent mold growth. When there is an ongoing moisture problem in a home or building, be alert for:

  • Evidence of mold you can see.
  • Strong musty odors can be an indication that mold is present.
  • Evidence of moisture problems in the past that could have caused and mold growth that was undetected.
  • Excessive amounts of humidity and a lack of air circulation.

When the conditions listed above are present, you may require the expertise of a qualified Indoor Air Quality Environmental Professional to inspect the building or home for mold growth and water damage problems. 

Signs of Mold? Call Today – (616) 396-8180

Are you Storm Ready?

6/4/2018 (Permalink)

Every year Americans are faced with thunderstorms, floods, flash floods, tornadoes, and hurricanes.

When the President declares an emergency because of weather related issues, around 98% of those disasters lead to about 500 deaths per year and almost $15 billion in damages. Being aware of the risk of severe weather, taking action and being an example are just a couple of steps to take in being better prepared to save your life and helping to save the lives of others.

Being aware of the risk: The first step to becoming Storm Ready is to understand what types of weather can effect where you work and live and how that weather can impact you, your family and your business. Be aware of the weather in your area by checking the forecast regularly. Purchase a weather radio and also learn about wireless Emergency Weather Alerts. Severe weather comes in so many different forms so your shelter plan should also include all types of local hazards.

Taking Action: Create a communication plan for your home or business to prepare for severe weather. Emergency kits can be purchased. Be sure to keep important information and valuables in a safe place.

Be an Example: Once you have prepared for severe weather, share your story with family, friends and co-workers on social media platforms such as Facebook, Instagram, Twitter and LinkedIn. Your preparedness story will be an inspiration to others to hopefully do the same. 

Contact SERVPRO of Holland/W. Ottawa County for more readiness tips and tools including SERVPRO's Emergency Ready Profile (ERP). Having a no cost assessment of your facility can help minimize business interruption in the event of a disaster. 

Contact SERVPRO of Holland/W. Ottawa County to learn more and be ready for whatever happens. 

How Important is a Weather Radio?

6/4/2018 (Permalink)

Did you know that a Weather Radio is the most reliable source for weather alerts? Because of it's reliability, purchasing a good quality weather radio is one of the best precautions you can take. The weather radio is designed to alert you to potentially dangerous weather situations like a storm that could produce hail or an approaching tornado. This alert warns you ahead of time so you can seek shelter. 

Weather radios are very affordable and have many advancements from where they used to be. A basic weather radio can average around $30 and you can program it to send you weather alerts of your choice. 

There are key features to look for when shopping for a weather radio:

  • Alerts that can be reviewed so you can scroll thru the alerts and silence the ones you do not wish to hear.
  • Programmable Alert for Specific Area Message Encoding (SAME) which alerts when specific counties are threatened and ensures you only receive alerts for your county.
  • System that is easily programmable.

Contacting your local National Weather Service Office is always an option if you need help programming your weather radio. Or visit the NOAA Weather Raodio webiste at for additional information including county codes for your state.

Flooded Basement? Not Something You Want to Find!

6/4/2018 (Permalink)

The last thing you want to find when going into the basement or your lower level of your home is a pool of murky water. Flooding can happen for a number of reasons:

  • Heavy rain
  • Sump pump failure
  • Insufficient drainage away from your home
  • cracks in your foundation

And because water follows the path of least resistance, it finds cracks and holes in the foundation and fills your basement.

SERVPRO of Holland/W. Ottawa County technicians are highly trained in water damage restoration to include basement and crawlspace flooding. We have the knowledge, experience and equipment to remove the water and dry out your basement properly. Once the water is extracted, we focus on the drying process to include monitoring and documentation to validate the property is dry.

We offer:

  • 24 Hour Emergency Service
  • Highly Trained Water Damage Restoration Specialists
  • We are "Faster to Any Size Disaster"
  • Locally Owned and Operated

Basement Flooding? Call SERVPRO of Holland/W. Ottawa County Today - 231-733-7601

24 Hour Emergency Water Removal Service

It is never a good time for your basement to flood and that's why no matter what time of day or night it is, even holidays, SERVPRO of Holland/W. Ottawa County will immediately respond 365 days a year!


6/1/2018 (Permalink)

Any time there is a water intrusion like a water line or a roof leak, the potential for having a problem with mold in your home or business is there. Mold can not only cause health issues but it can also cause damages to your property. Thankfully SERVPRO of Holland/W. Ottawa County has the specialized equipment, training and protective gear necessary to handle a mold problem. Every mold damage is different and each require specific solutions however the mold remediation process stays the same. Here are steps to illustrate a "typical" mold remediation process.

Call SERVPRO of Holland/W. Ottawa County

The process to cleanup and restore a mold loss begins when you call us. We gather all the pertinent information thru a series of questions and that helps us determine what equipment, personnel and resources are needed. 

Assess the Damages with an Inspection

We send a certified specialist to your property to carefully inspect looking for signs of mold. We use specialty equipment designed to detect water sources and mold which can be hidden from plain sight. Mold feeds on water and cellulose.

Mold Containment

Isolating the mold using various containment procedures is critical to prevent the spread of mold. During the cleanup process we use physical barriers and negative air pressure to keep the mold spores from spreading.

Air Filtration

To capture mold spores from the air, we use specialized filtration equipment. With the use of powerful air scrubbers and HEPA vacuums, our SERVPRO technicians prevent the spread of mold spores while the remediation is in process. 

Removing Mold and Materials Infested with Mold

Depending on the amount of mold growth and the types of surfaces the mold appears on will determine the remediation process needed. Solutions such as an Antifungal or an Antimicrobial are used to eliminate mold colonies. It also helps to prevent new colonies from forming. Mold-infested porous materials may need to be removed and disposed of like flooring and drywall.

Cleaning Contents and Belongings 

SERVPRO of Holland/W. Ottawa County technicians will clean your furniture, decorations, and any other restorable items affected by mold. We use a wide variety of cleaning techniques to sanitize and clean your belongings. And we are trained to remove odors and deodorize using fogging equipment.


Removal of building material such as drywall, subfloors, etc. could be necessary depending on the level of mold damage. The restoration process may involve minor repairs if such building materials need to be removed. Drywall replacement, painting and installing new carpet may be needed. Sometimes major repairs including reconstruction of areas or rooms in a home or business is possible. 

SERVPRO of Holland/W. Ottawa County understands mold and mold growth. We have the training and equipment to remediate mold in your home or business.

Summer Storm Safety

6/1/2018 (Permalink)

Spring is not the only season where the potential is great to experience severe weather. The threat exists throughout the summer months as well and in some areas, the threat is greater. 

Sometimes preparing for unpredictable weather can be challenging however there are steps you can take to ensure you and your business are ready when disaster strikes. Establishing an Emergency READY Profile (ERP) is one way to prepare your business. Contact SERVPRO of Holland/W. Ottawa County to learn more about the ERP and how it can help. Here are some tips to consider when preparing for an approaching storm.

Holland/W. Ottawa County: 616-396-8180

Before the Storm

Develop a communication plan and build an emergency supply kit. Electrical devices like televisions, computers, etc should be unplugged. Objects that can easily be blown away in a storm should be secured. Don't watch the storm with all its fury but find shelter inside or in a hard top vehicle. 

During the Storm

Have a battery operated NOAA Weather Radio handy for weather updates from local officials. Stay away from and avoid contact with electrical equipment and cords including corded telephones. Cordless and cellular devices should be safe. Unplug appliances you don't want damaged. Lightning can cause serious damage to appliances thru a power surge. Remember to stay away from windows and doors. Plumbing fixtures conduct electricity as well. 

After the Storm

Avoid driving through flooded roads. Stay away from downed power lines and storm damaged areas to keep yourself safe. Report downed power lines to your local electric supplier immediately.